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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

September 04, 2022

Very friendly staff and my car was done with service in an extremely timely manner More

by c.brown0210@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 09, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

took 1 month to get appointment. When I called my car was NOT running....she said "Oh well" that's the only opening they has. More

by anjle56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

September 03, 2022

i was very pleased with the service . they even washed my ford fusion . they were also very friendly More

by dmkwhiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ashley ruebensaal
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Sep 07, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 02, 2022

It was a pleasure doing business at AutoNation Ford Westlake. I recently purchased a slightly used Dodge Ram 1500. My salesperson Richard Strauser was great to work with very knowledgeable a real pro More

by Tom
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Strauser
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Sep 07, 2022 -

AutoNation Ford Westlake responded

Hello Tom, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 02, 2022

The dealership had a clean facility, their estimate as to when the car would be finished was accurate. The staff was pleasant to deal with. More

by BJohns8303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

The service dept. scheduled appointment for FORD recalls was handled with efficiency and within the timeframe expressed. The customer shuttle back and forth was greatl More

by Larry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service technician greeted me by name at arrival.
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Sep 05, 2022 -

AutoNation Ford Westlake responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Everyone is friendly and professional. Nice to be somewhere where they give straight answers. Great service. More

by flemingwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 01, 2022 -

flemingwak responded

thanks

Sep 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2022

I took my car for oil change and it done fast Thank you for your service. More

by Majed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra,
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Sep 06, 2022 -

AutoNation Ford Westlake responded

Hi Majed, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2022

They were very accommodating,They took care of my needs and it was late in the day. Thanks again. More

by cnaprestek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal
Report | Print
Sep 03, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

August 26, 2022

Autonation Ford Westlake has one of the best customer support. Brett was a great help selling us a car we wanted to get for our needs. More

by JByous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett and Nate
Report | Print
Aug 31, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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