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AutoNation Ford Westlake

Westlake, OH

4.6
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,041 reviews

September 06, 2022

Great front desk staff! Work was done in a timely manner. Everything was explained in detail following the work that was done. More

by Kathyhodge1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla
Sep 11, 2022 -

AutoNation Ford Westlake responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2022

My experience with AutoNation Ford is always good. That's why I always come back to have my Ford cars serviced. The customer service representative Ashley was very helpful and very professional. As s More

by gabeendredi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 11, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Brought my Fusion in for oil change and check out with coupon. Was informed that tires were needed. Was provided a estimate for tires and alignment. When I got home I found that I had a coupon for a dis More

by sikorajm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Sep 11, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

September 05, 2022

I arrived a few minutes early and Harrison took my car right away. The service area was immaculate, Harrison was very polite, professional and efficient. The mechanic completed the service earlier then More

by cbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison
Sep 09, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Good experience at Autonation. I drove from Michigan to pick up a used Focus. It was worth the trip. Good deal, car was as advertised, and Pete treated me very well. I would certai More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Sep 09, 2022 -

AutoNation Ford Westlake responded

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2022

Very friendly staff and my car was done with service in an extremely timely manner More

by c.brown0210@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 09, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2022

From service the to the front desk, everyone was friendly, accommodating and understanding about my vehicle. More

by manzalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley L.
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2022

i was very pleased with the service . they even washed my ford fusion . they were also very friendly More

by dmkwhiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ashley ruebensaal
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2022

took 1 month to get appointment. When I called my car was NOT running....she said "Oh well" that's the only opening they has. More

by anjle56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

September 02, 2022

It was a pleasure doing business at AutoNation Ford Westlake. I recently purchased a slightly used Dodge Ram 1500. My salesperson Richard Strauser was great to work with very knowledgeable a real pro More

by Tom
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Strauser
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hello Tom, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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