AutoNation Ford Westlake

Can't say enough about your service department! Ashley kept me informed, very thorough and timely. With service like this I will continue to dive 25 min from my home. KEEP UP THE EXCELLENT WORK Ashley kept me informed, very thorough and timely. With service like this I will continue to dive 25 min from my home. KEEP UP THE EXCELLENT WORK!! More

I was greeted with very professional, pleasant employees. Staff was more than willing to accommodate my needs. Staff was more than willing to accommodate my needs. More

I have always been greeted by friendly workers. The people go above and beyond to help me whenever I need it. While I was there I inquired about my extended warrant status and when they could not f The people go above and beyond to help me whenever I need it. While I was there I inquired about my extended warrant status and when they could not find the answer, they called the Finance Dept and an employee found the problem and fixed it. I appreciate everyone's kindness and professionalism. I am sorry I do not have either lady's name, because they were extremely helpful. More

While needing car repairs is never good, at least it's always a good experience when we take our vehicle to AutoNation Ford Westlake. They even washed it and we only took it in for a diagnostic test. I kn always a good experience when we take our vehicle to AutoNation Ford Westlake. They even washed it and we only took it in for a diagnostic test. I know they've always washed it after servicing it, but to see that they did it after just running a diagnostic test was nice! Didn't rate the price since not sure what it's going to cost once all is said & done, but from prior experience they've been fair. More

Great front desk staff! Work was done in a timely manner. Everything was explained in detail following the work that was done. Work was done in a timely manner. Everything was explained in detail following the work that was done. More

My experience with AutoNation Ford is always good. That's why I always come back to have my Ford cars serviced. The customer service representative Ashley was very helpful and very professional. As s That's why I always come back to have my Ford cars serviced. The customer service representative Ashley was very helpful and very professional. As soon as I pulled into the service area, she came out to greet me before the service order was written up. More

Brought my Fusion in for oil change and check out with coupon. Was informed that tires were needed. Was provided a estimate for tires and alignment. When I got home I found that I had a coupon for a dis coupon. Was informed that tires were needed. Was provided a estimate for tires and alignment. When I got home I found that I had a coupon for a discount on alignment. Called and left voice mail message with service rep to see if I could get the discount for the alignment. Never received a reply. More

I arrived a few minutes early and Harrison took my car right away. The service area was immaculate, Harrison was very polite, professional and efficient. The mechanic completed the service earlier then right away. The service area was immaculate, Harrison was very polite, professional and efficient. The mechanic completed the service earlier then promised. I trust this dealership! More

Good experience at Autonation. I drove from Michigan to pick up a used Focus. It was worth the trip. Good deal, car was as advertised, and Pete treated me very well. I would certai I drove from Michigan to pick up a used Focus. It was worth the trip. Good deal, car was as advertised, and Pete treated me very well. I would certainly do business here again. More

From service the to the front desk, everyone was friendly, accommodating and understanding about my vehicle. friendly, accommodating and understanding about my vehicle. More