AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,040 reviews
I can hardly believe that I found the perfect car for me. Knowing that I was not in the market for a brand new car my sales person Will Ahonen was showing my wife some 2023 Escape models and then told me abo Knowing that I was not in the market for a brand new car my sales person Will Ahonen was showing my wife some 2023 Escape models and then told me about a 2022 Escape that they had on the lot that had only 3600 miles on it an a very generous Warantee from Ford. It turned out my wife decided not to get the Escape and I ended up trading in my Nissan Rogue and getting it for myself. It is a wonderful auto and I'm very pleased to have it. More
The staff, especially Nate Ford and Tempest Adams are great! They go above and beyond for the customer making it a friendly and enjoyable experience overall. great! They go above and beyond for the customer making it a friendly and enjoyable experience overall. More
Salesman Rob Wentz & sales management team are Outstanding; and go above and beyond.Service tech depart. Has never been good! Although sales force keeps bringing me back to buy vehicles from them Outstanding; and go above and beyond.Service tech depart. Has never been good! Although sales force keeps bringing me back to buy vehicles from them More
My experience at Autonation Westlake was amazing, I worked with John Conrad and Dave Rusnak. They were both so helpful and acccomodating. Won't be going anywhere else again! worked with John Conrad and Dave Rusnak. They were both so helpful and acccomodating. Won't be going anywhere else again! More
Our sales person Dave was really great to work with. Also, the general manager came and spoke to us personally, and really made us feel like we were important to his dealership and that our purchase mad Also, the general manager came and spoke to us personally, and really made us feel like we were important to his dealership and that our purchase made made a difference to them. They really went above and beyond to make us feel like we were, just fighting giving them our business. More
Truly was an excellent experience. Everyone at the dealership treated us well and in the loop from finance to delivery. This was our fourth purchase from AutoNation Westlake, the forme Everyone at the dealership treated us well and in the loop from finance to delivery. This was our fourth purchase from AutoNation Westlake, the former John Lance Ford and I can't recommend them enough! Love my 2024 Bronco Sport Big Bend in Atlas Blue! More
AutoNationwestlake provided exceptional customer servic e. The salespersoan, sales manager and finance department listened to my needs as a customer. I had issues with a previoyus car purchased and servi e. The salespersoan, sales manager and finance department listened to my needs as a customer. I had issues with a previoyus car purchased and services at AutoNation Westlake and they were very helpful throughout the situation. More
I had a problem with my vehicle and they were able to correct the situation in a timely manner. The customer service during that time was exceptional from Dean the GM and Adam my sales consultant. correct the situation in a timely manner. The customer service during that time was exceptional from Dean the GM and Adam my sales consultant. More