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AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,041 reviews
September 26, 2022
Great service was quick and was out in no time. Service. Sales staff were very friendly and prompt when I arrived.. the lines to get in were very FAST .I will be back . Thank you for GREAT SERVICE. Service. Sales staff were very friendly and prompt when I arrived.. the lines to get in were very FAST .I will be back . Thank you for GREAT SERVICE. More
by marieraglin77
Employees Worked With
Don’t remember
September 22, 2022
Ashley was very nice but… In general communicating or contacting and coordinating with the service department is very difficult. For some reason they were not able to call my phone. Email was only way re contacting and coordinating with the service department is very difficult. For some reason they were not able to call my phone. Email was only way really worked and was very slow. Also disappointed that it took a long time to get the part that was ordered and then when I showed up the claim was revoked I do like this dealer ship but somewhat difficult More
by Alexanderohio440
Employees Worked With
Ashley R
September 22, 2022
Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More
by sseaholbrook
Employees Worked With
Ashley
September 21, 2022
Note: Service Center is Great but Collision Center needs real help in the front office. Blasé people who seem impatient, uninterested and unfriendly. real help in the front office. Blasé people who seem impatient, uninterested and unfriendly. More
by darkdart
Employees Worked With
Dale in Collision
September 20, 2022
I enjoyed my car-buying experience. I was quickly acknowledged, greeted by a salesperson who was attentive, fast, and provided friendly service! I was quickly acknowledged, greeted by a salesperson who was attentive, fast, and provided friendly service! More
by Miss Toni
Employees Worked With
Frankie A. & Anthony C.
September 20, 2022
I am the most happiest and satisfied customer ever for the out standing work on my car 🚙 and the best service ever with outstanding customer service and mechanics thank you so much ☺️ keep up the good wo the out standing work on my car 🚙 and the best service ever with outstanding customer service and mechanics thank you so much ☺️ keep up the good work More
by Debra Howard
Employees Worked With
Ashley,Dave solom
September 19, 2022
Autonation was great about contacting me when a car I had requested months ago came in. The sales people where friendly and no pressure. Very good experience overall. requested months ago came in. The sales people where friendly and no pressure. Very good experience overall. More
by Jim
Employees Worked With
Adam
