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AutoNation Ford Westlake

Westlake, OH

4.6
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,045 reviews

October 29, 2022

This is a wonderful dealership mostly because of the service they provide. Every member of the team is gracious and helpful. Keeps you going back year after year. More

by Sharon R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 05, 2022 -

AutoNation Ford Westlake responded

Hello Sharon, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 27, 2022

sevice was great people friendly and polite car was done on time and in great order More

by neforossonar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob
Nov 04, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 27, 2022

Staff is friendly and knowledgeable. Jordan noticed that my car had some small dings and advised me (I couldn't remember) that I had purchased the Dings & Dents coverage to have them fix More

by Mrs III
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 27, 2022

Jordon was very helpful, knowledgeable and explained the reason why it was necessary to get certain items serviced even though the vehicle had low mileage. Service was done when promised. More

by MH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 27, 2022

Kind, courteous, professional service is the normal way of business at AutoNation, I’ve just come to expect it with every visit. More

by Gymcorr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2022

Everyone I dealt with was polite and explained everything in detail. Over all great experience More

by rotonicar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Wimmer
Nov 03, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

Staff very friendly --- service done in a timely fashion --- was made aware of things that should be done More

by gss429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2022

I found the staff to be very friendly and the work was done timely and well. More

by djp1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 24, 2022

Jordan, in the service department, went above and beyond in helping me with a issue. All the staff had pleasant attitudes and were easy to work with. More

by Shannon M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 01, 2022 -

AutoNation Ford Westlake responded

Hi Shannon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 23, 2022

The fellow we dealt with was very kind as well as patient and helpful. He knew what needed to be done to get the information that was hard to find as the vin number was incorrect on the recall notice More

by Sjjo2675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The fellow in the service department v
Oct 31, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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