
AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service delivered by Jake was truly outstanding which is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly a is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly and pleasant. AutoNation Westlake has become my go-to dealership for service as well as sales. You just can't beat this dealership. More
Everyone was very professional. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. More
Very friendly. Everyone,from my salesman and sales manager to the guys prepping my truck for delivery,truly cared about making my experience phenomenal. I highly re Everyone,from my salesman and sales manager to the guys prepping my truck for delivery,truly cared about making my experience phenomenal. I highly recommend More
We have been going to AutoNation for over 20 years. Each time we were welcomed and not ever high pressured - our sales experiences were always conducted professionally and patiently. We have never cons Each time we were welcomed and not ever high pressured - our sales experiences were always conducted professionally and patiently. We have never considered any other car dealership. More
Scheduling an appointment 5 weeks in advance for a specific time and then the simple service took 5 hours. That is very frustrating and insulting that I scheduled my day around the service department specific time and then the simple service took 5 hours. That is very frustrating and insulting that I scheduled my day around the service departments schedule and then it is completed or even started for over 2 hours. Get rid of scheduling and just ask to have the car dropped off for the day. The quality of work was fine. To much service desk resource for the work. More
Enjoyed our experience at Autonation Ford. Denise was a delight to work with, even when we weren't ready to make a decision that night. Denise's customer service was above and beyond, she cam Denise was a delight to work with, even when we weren't ready to make a decision that night. Denise's customer service was above and beyond, she came in on her day off to help us cross the finish line with our purchase. More
I have been a customer at this dealership since my first new car in 1985! In that time i have always been treated extremely well and the staff goes out of their way to be helpful! new car in 1985! In that time i have always been treated extremely well and the staff goes out of their way to be helpful! More
We went to get my husband a car and could not be more satisfied. Pete Murray took outstanding care of us - he was enthusiastic and we could tell he loves what he does, but at no point did it feel like he satisfied. Pete Murray took outstanding care of us - he was enthusiastic and we could tell he loves what he does, but at no point did it feel like he was trying to pull anything over on us. Brandon in financing made sure we got the best deal. Everything went quickly, the car was immaculate, and this was the best dealership experience we've ever had. We'll be back! More