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AutoNation Ford Westlake

Westlake, OH

4.6
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,045 reviews

November 03, 2022

The service delivered by Jake was truly outstanding which is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly a More

by resilient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Everyone was very professional. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. More

by dapnjap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

I worked with Jordan to have my car repaired at Auto Nation Westlake He was very knowledgeable and helpful More

by pmsmith415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also worked with Jordan who was very helpful also, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 14, 2022 -

pmsmith415 responded

I do most of my car repairs with autonation they're very knowledgeable and helpful

November 02, 2022

Went in for a scheduled oil change. Service had me out within 1 hour! Convenient location for me! More

by csmink07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2022

Very friendly. Everyone,from my salesman and sales manager to the guys prepping my truck for delivery,truly cared about making my experience phenomenal. I highly re More

by rjbrock14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 01, 2022

We have been going to AutoNation for over 20 years. Each time we were welcomed and not ever high pressured - our sales experiences were always conducted professionally and patiently. We have never cons More

by jimlinhaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Sandra, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2022

Scheduling an appointment 5 weeks in advance for a specific time and then the simple service took 5 hours. That is very frustrating and insulting that I scheduled my day around the service department More

by tck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake/ scheduling resource
Nov 07, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (440) 296-3019 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 31, 2022

Enjoyed our experience at Autonation Ford. Denise was a delight to work with, even when we weren't ready to make a decision that night. Denise's customer service was above and beyond, she cam More

by Kskulik2022Bronco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

October 31, 2022

I have been a customer at this dealership since my first new car in 1985! In that time i have always been treated extremely well and the staff goes out of their way to be helpful! More

by jws
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Szaly and Hans Wimmer, Anthony Conrad
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2022

We went to get my husband a car and could not be more satisfied. Pete Murray took outstanding care of us - he was enthusiastic and we could tell he loves what he does, but at no point did it feel like he More

by Klane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Murray, Brandon
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hi Klane! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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