Back

AutoNation Ford Westlake

Westlake, OH

4.6
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Contact Dealership

23775 Center Ridge Rd.

Westlake, OH

44145

Directions

By Type

Showing 1,041 reviews

November 04, 2022

Excellent service ,honest. Trust worthy., very knowledgeable in pricing for repairs in today's market. My service advisor, Jordan L. , was great. He explained to me what parts More

by bbretz928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

always courteous, no push to do service not overdue yet. I and my concerns felt "addressed". More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't tmember name but the rep who wrote it up was fabulous., Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Char, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

We utilize the dealership for our Fleet vehicles and are quite satisfied with the service in its entirety. The staff certainly is knowledgeable and the work performed by your service techs is first-rate. Th More

by dweybrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

I was received quickly with a friendly, very helpful & informative service person. I had multiple things needing to be done with my car & they finished the job an hour before the stated possible finish to More

by Samuel Salvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Samuel, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

Nov 12, 2022 -

Samuel Salvo responded

Ashley P. was friendly, efficient, informative & professional-a real compliment to your staff!

November 03, 2022

I worked with Jordan to have my car repaired at Auto Nation Westlake He was very knowledgeable and helpful More

by pmsmith415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also worked with Jordan who was very helpful also, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 14, 2022 -

pmsmith415 responded

I do most of my car repairs with autonation they're very knowledgeable and helpful

November 03, 2022

Everyone was very professional. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. More

by dapnjap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

The service delivered by Jake was truly outstanding which is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly a More

by resilient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

I was referred to this dealership I a good friend, the salesman called me back within five minutes, went in the next day and bought the vehicle. Honz was a great salesman to work with. More

by Paul K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honz
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Paul, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 02, 2022

Went in for a scheduled oil change. Service had me out within 1 hour! Convenient location for me! More

by csmink07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2022

Very friendly. Everyone,from my salesman and sales manager to the guys prepping my truck for delivery,truly cared about making my experience phenomenal. I highly re More

by rjbrock14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
32
...