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AutoNation Ford Westlake

Westlake, OH

4.6
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,045 reviews

November 08, 2022

I had a thoroughly enjoyable experience. I found the associates to be professional and prompt in completing their work. More

by Ck310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 16, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Excellent service! Highly recommended!!! Service with a smile and excellent staff. Try it out today! More

by Justinsmalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

November 07, 2022

Autonation is Honest, Efficient, works hard to please, is clean and trustworthy. They are the only place I’ll take my car for service. More

by Galluba1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

The service delivered by Dave Solomon and everyone at the Westlake Ohio Auto Nation went above and beyond during my auto purchase. He listened and communicated well about my purchase and my concerns. Everyon More

by PhaleaceDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Solomon
Nov 11, 2022 -

AutoNation Ford Westlake responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Jordan in service department went above and beyond and was a tremendous help in getting my car fixed. More

by loud_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Excellent service ,honest. Trust worthy., very knowledgeable in pricing for repairs in today's market. My service advisor, Jordan L. , was great. He explained to me what parts More

by bbretz928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

always courteous, no push to do service not overdue yet. I and my concerns felt "addressed". More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't tmember name but the rep who wrote it up was fabulous., Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Char, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

We utilize the dealership for our Fleet vehicles and are quite satisfied with the service in its entirety. The staff certainly is knowledgeable and the work performed by your service techs is first-rate. Th More

by dweybrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

I was received quickly with a friendly, very helpful & informative service person. I had multiple things needing to be done with my car & they finished the job an hour before the stated possible finish to More

by Samuel Salvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Samuel, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

Nov 12, 2022 -

Samuel Salvo responded

Ashley P. was friendly, efficient, informative & professional-a real compliment to your staff!

November 03, 2022

I was referred to this dealership I a good friend, the salesman called me back within five minutes, went in the next day and bought the vehicle. Honz was a great salesman to work with. More

by Paul K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honz
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Paul, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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