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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,045 reviews

November 14, 2022

Asheley always does an excellent job. Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and More

by DRCOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asheley, Joey
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 14, 2022

Excellent service, 10 star! Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation More

by Tgspiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Dave
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 11, 2022

Even though recalls have filled their schedule, they got me in. I have been a good customer and was treated like one. More

by Headman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2022

Staff was very kind and accommodating with the difficulties in supply issues for parts, but I got my new truck (which is my third) and really like it. More

by Camarshrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie, Adam and Brandon
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Nov 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2022

The only reason I choose this dealership is because they had the exact vehicle I was looking for. Chrome strip on rear lift gate had a flaw in the chrome. Still dealing with manager at the dealer to get thi More

by rbc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
n/a
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Nov 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

November 11, 2022

My 2nd vehicle from this dealership and they were great to work with ad always. More

by JoshuaALopresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Rusnak
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Service date 11-9-22. Jordan and team did a great job. Service is a tough business and they work hard to make it go well. More

by socialdfan216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

Jacob was very professional. Great customer service all around. I would highly recommend AutoNation Westlake . More

by DanW.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

The team at this location was great. We were not pressured and literally was there a very short time. Our sales member was Omar wonderful attitude and knowledgeable of the vehicles. T More

by Redd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar and Armando
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Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Brought car in with tire air leak. Received immediate attention. Tire was repaired quickly. Very pleased with service, professionalism, quality, and pricing. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Do not have name.
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Nov 16, 2022 -

AutoNation Ford Westlake responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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