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AutoNation Ford Westlake
Westlake, OH
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,045 reviews
November 17, 2022
Sales staff and service department are both excellent. Ashley Ruebensaal in the service department is friendly and informative through the whole service process. Ashley Ruebensaal in the service department is friendly and informative through the whole service process. More
by Dennis Rymarczyk
Employees Worked With
Ashley Ruebensaal
November 17, 2022
Dropped car off unannounced with tire and brake issues. Service personnel were very busy, but took time to listen to my problem and write the repairs up. Took care of the issues, kept me updated . Excellen Service personnel were very busy, but took time to listen to my problem and write the repairs up. Took care of the issues, kept me updated . Excellent customer service. More
by Scintojr
Employees Worked With
Young man with beard
November 17, 2022
I took my car in for a safety call and it was taken in right away the person I was supposed to see was not there at the time but there was another lady there and she took me right away got me and think of right away the person I was supposed to see was not there at the time but there was another lady there and she took me right away got me and think of me a ride home call me within an hour my vehicle was ready very pleased with them thank you so very much More
by Mariellen Palmer
Employees Worked With
Ashley Langlois
November 16, 2022
Service Advisor Jordan always gets my vehicle in quickly and repairs complete by the promised time. AutoNation Ford Westlake is my go to for all vehicle needs. and repairs complete by the promised time. AutoNation Ford Westlake is my go to for all vehicle needs. More
by basment
Employees Worked With
Jorden Looney
November 15, 2022
I was disappointed. Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night befo Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night before. When I picked it up, my Ford Pass still said I needed an oil change; the oil life indicator was not reset (assuming they actually changed the oil). Tires appeared to be rotated but I needed to stop on the way home to fill the tires. Tire pressure was 26 on one tire and 27 on the other three. Should be 33 cold. The vehicle was not washed either, which it usually is. Very disappointing service. I have usually had a good experience at this dealership in the past. More
by sixoaks
Employees Worked With
Jacob
