Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,041 reviews
November 15, 2022
I was disappointed. Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night befo Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night before. When I picked it up, my Ford Pass still said I needed an oil change; the oil life indicator was not reset (assuming they actually changed the oil). Tires appeared to be rotated but I needed to stop on the way home to fill the tires. Tire pressure was 26 on one tire and 27 on the other three. Should be 33 cold. The vehicle was not washed either, which it usually is. Very disappointing service. I have usually had a good experience at this dealership in the past. More
by sixoaks
Employees Worked With
Jacob
November 14, 2022
Excellent service, 10 star! Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation More
by Tgspiro
Employees Worked With
Sandy, Dave
November 14, 2022
Asheley always does an excellent job. Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and return my extra wheels More
by DRCOLT
Employees Worked With
Asheley, Joey
November 11, 2022
Staff was very kind and accommodating with the difficulties in supply issues for parts, but I got my new truck (which is my third) and really like it. difficulties in supply issues for parts, but I got my new truck (which is my third) and really like it. More
by Camarshrr
Employees Worked With
Jeannie, Adam and Brandon
November 11, 2022
The only reason I choose this dealership is because they had the exact vehicle I was looking for. Chrome strip on rear lift gate had a flaw in the chrome. Still dealing with manager at the dealer to get thi had the exact vehicle I was looking for. Chrome strip on rear lift gate had a flaw in the chrome. Still dealing with manager at the dealer to get this resolved. Started this process on the first day before I left the lot. The detailer to prep the car before delivery needed to be retrained. More
by rbc
Employees Worked With
n/a
