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AutoNation Ford Westlake

Westlake, OH

4.6
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,045 reviews

December 06, 2022

Our vehicle was serviced for a safety recall. It was easy to arrange for the repair. We also had additional maintenance completed at the same time which was done to our satisfaction More

by mjh195202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Dec 09, 2022 -

AutoNation Ford Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 05, 2022

This is probably the fastest and easiest I've ever bought a car. Great Staff. More

by jedderk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rusnak
Dec 07, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2022

They are kind, friendly, and professional! They took time to make sure my car was safry More

by justteri09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 05, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 03, 2022

Bought a used 2012 certified car, 2 days after having it. Was in there shop for a grocery list of problems that should of been caught through their certified inspection, including brakes. Thankfully I was ab More

by Andrew80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DJ
Dec 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

December 02, 2022

My vehicle was serviced due to a recall. The mechanical "fix" seems to have been done correctly -- no issues there. Fix was done quickly too -- in just over an hour in a very busy service ce More

by rudycat10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 03, 2022 -

AutoNation Ford Westlake responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

Great service by Ashley and Harrison in the service department. The service department goes above and beyond! More

by Luckylauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley & Harrison
Dec 03, 2022 -

AutoNation Ford Westlake responded

Hello, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2022

They provided great work and checked out my car for anything else. I got a very thorough oil change and filter More

by dwinkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Dec 03, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2022

Easy sign in, friendly people, car ready before the estimated time, great price, Trustworthy, I have been to another dealer service center and was told I needed expensive repairs. Autonation Westlake n More

by Sue
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Cashiers name unknown - Very nice
Dec 03, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

December 02, 2022

The people there are very nice and helped me out a lot! Ashley was very nice and got me in and out in reasonable time! More

by Rjb2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Dec 03, 2022 -

AutoNation Ford Westlake responded

Hello, We are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2022

I have always had my car serviced at Auto Nation. All of the employees are very helpful and friendly. I trust them to provide the service I had requested and their suggestions for any other things More

by mjruddy
Recommend Dealer
Yes
Employees Worked With
Ashley Rubensaal
Dec 02, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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