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AutoNation Ford Westlake
Westlake, OH
1,045 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,045 reviews
December 12, 2022
Very good experience. No mark ups like other dealers. John Conrad was very pleasant to work with. Andy Conrad in finance was very pleasant to work with. No mark ups like other dealers. John Conrad was very pleasant to work with. Andy Conrad in finance was very pleasant to work with. More
by edonna2000
Employees Worked With
John Conrad, Andy Conrad
December 10, 2022
Service was kind enough to get me in I was leaking something around my rear back tire and I wasn’t sure it was safe to drive, ordered the parts fix the next day and I was good to go. Ashley for very h something around my rear back tire and I wasn’t sure it was safe to drive, ordered the parts fix the next day and I was good to go. Ashley for very helpful and kind. More
by Jafslv
Employees Worked With
Ashley
December 09, 2022
Service, as always, is and always has been Outstanding ! These Folks are Absolutely Fantastic which is why I wouldn't think of going anywhere else!! These Folks are Absolutely Fantastic which is why I wouldn't think of going anywhere else!! More
by jrjsm
Employees Worked With
Jordan Looney (Service Advisor), All the Mechanics!
December 09, 2022
Ashley was very accommodating to address my needs. I need to swap out tires and the maintenance staff was very efficient. I appreciated the professional courtesy while I was there. I was very satis I need to swap out tires and the maintenance staff was very efficient. I appreciated the professional courtesy while I was there. I was very satisfied with the service and recommendations. Mike Dickey More
by Michael
Employees Worked With
Ashley
December 07, 2022
Very friendly and knowledgeable staff. They greeted Miss Brandi and were very nice to her without refusing to give her a ride in the car. They greeted Miss Brandi and were very nice to her without refusing to give her a ride in the car. More
by vickie.finney
Employees Worked With
Jordon
December 06, 2022
Brought my car in for a purge valve issue. Unfortunately, the part was placed on back order and I waited a month and a half for it to come in. Service advisor Jordan Looney kept me well inform Unfortunately, the part was placed on back order and I waited a month and a half for it to come in. Service advisor Jordan Looney kept me well informed of the the progress on the back order and when the valve came in, he called and immediately got me in for the repair. Great job! More
by jjdailey3
Employees Worked With
Jordan Looney
December 06, 2022
My truck got fixed - service could have been better. My account was never updated. Was never asked if my information was correct. Called to inquire about cat was never called back. My account was never updated. Was never asked if my information was correct. Called to inquire about cat was never called back. More
by lttim352
Employees Worked With
a guy filled in for woman
