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AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,041 reviews
December 09, 2022
Ashley was very accommodating to address my needs. I need to swap out tires and the maintenance staff was very efficient. I appreciated the professional courtesy while I was there. I was very satis I need to swap out tires and the maintenance staff was very efficient. I appreciated the professional courtesy while I was there. I was very satisfied with the service and recommendations. Mike Dickey More
by Michael
Employees Worked With
Ashley
December 07, 2022
Very friendly and knowledgeable staff. They greeted Miss Brandi and were very nice to her without refusing to give her a ride in the car. They greeted Miss Brandi and were very nice to her without refusing to give her a ride in the car. More
by vickie.finney
Employees Worked With
Jordon
December 06, 2022
Brought my car in for a purge valve issue. Unfortunately, the part was placed on back order and I waited a month and a half for it to come in. Service advisor Jordan Looney kept me well inform Unfortunately, the part was placed on back order and I waited a month and a half for it to come in. Service advisor Jordan Looney kept me well informed of the the progress on the back order and when the valve came in, he called and immediately got me in for the repair. Great job! More
by jjdailey3
Employees Worked With
Jordan Looney
December 06, 2022
My truck got fixed - service could have been better. My account was never updated. Was never asked if my information was correct. Called to inquire about cat was never called back. My account was never updated. Was never asked if my information was correct. Called to inquire about cat was never called back. More
by lttim352
Employees Worked With
a guy filled in for woman
December 06, 2022
Our vehicle was serviced for a safety recall. It was easy to arrange for the repair. We also had additional maintenance completed at the same time which was done to our satisfaction It was easy to arrange for the repair. We also had additional maintenance completed at the same time which was done to our satisfaction More
by mjh195202
Employees Worked With
don't know
December 03, 2022
Bought a used 2012 certified car, 2 days after having it. Was in there shop for a grocery list of problems that should of been caught through their certified inspection, including brakes. Thankfully I was ab Was in there shop for a grocery list of problems that should of been caught through their certified inspection, including brakes. Thankfully I was able to sale the car back to the dealership, and went elsewhere to purchase a car. Be cautious if you decide to purchase used here. More
by Andrew80
Employees Worked With
DJ
December 02, 2022
Easy sign in, friendly people, car ready before the estimated time, great price, Trustworthy, I have been to another dealer service center and was told I needed expensive repairs. Autonation Westlake n estimated time, great price, Trustworthy, I have been to another dealer service center and was told I needed expensive repairs. Autonation Westlake never mentioned the issue, when they do say I need repairs I will trust that repairs are really needed. More
by Sue
Employees Worked With
Ashley, Cashiers name unknown - Very nice
