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AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,041 reviews
January 03, 2023
Sales was good however, he had 2-3 other deals at the same time and was pretty much left alone about 4 hours. If you get a 90 day guarantee just plan on making a date at purchase because. I called in bef same time and was pretty much left alone about 4 hours. If you get a 90 day guarantee just plan on making a date at purchase because. I called in before 50 days for a engine light and the service was almost 2 months wait. So...... Even if you make the appointment before your 90 days, You have to pay out of pocket. Even though it is not your fault they are overbooked. It'll take them 2 days to keep your car just for a diagnosis, 2 days for an oil change. 1 1/2 days for you to leave it for a detail. Nick Mayer Ford West in Avon Lake gave us a quote for our engine light problem to fix was for $325.00 and Auto Nation quote was over $600.00. And would need to keep all day. More
by missyarkey
Employees Worked With
Frankie & Service
December 23, 2022
I brought my vehicle in for recall work. The work was completed well within the time I was quoted by Jordan. I have always been happy with the service department at AutoNation Westlake. The work was completed well within the time I was quoted by Jordan. I have always been happy with the service department at AutoNation Westlake. More
by barb8w
Employees Worked With
Jordan Looney
December 23, 2022
I had an excellent experience at AutoNation Ford Westlake. Jordan Looney went out of his way to provide transportation for me to go home while the work was being done and to have me picked up. He Westlake. Jordan Looney went out of his way to provide transportation for me to go home while the work was being done and to have me picked up. He was outstanding. The service was for a Safety Recall. More
by thsales
Employees Worked With
Jordan Looney was the Service Advisor.
December 21, 2022
Dealer is nice and clean and the employees are courteous and professional. It may have been a busy time but it was a little chaotic. Overall, I would recommend. and professional. It may have been a busy time but it was a little chaotic. Overall, I would recommend. More
by Ryan
Employees Worked With
Ashley
December 21, 2022
Original customer service rep tied up with a complicated issue and other re stepped in, signed me in and I was out of there 40 minutes later. Excellent! issue and other re stepped in, signed me in and I was out of there 40 minutes later. Excellent! More
by Terry
Employees Worked With
Woman second desk
