Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,041 reviews
January 16, 2023
Took car in fir recall, then was informed of a rear suspension problem, they were able to fix that day, repairs were made and was very happy. suspension problem, they were able to fix that day, repairs were made and was very happy. More
by Djcentineo
Employees Worked With
They were all helpful
January 16, 2023
Called in morning asking Pete to locate an F150. Within 1.5 hours got a call that he had one and I could come see it. 3 hours later after test drive and financing, drove home with a beautiful 2018 r Within 1.5 hours got a call that he had one and I could come see it. 3 hours later after test drive and financing, drove home with a beautiful 2018 red F150 in excellent condition! Had everything I wanted plus some! A very happy customer! More
by mtsmts2
Employees Worked With
Earl (Pete)Murray, Armando Albarado
January 13, 2023
The service department does an excellent job. But I had a bad experience with the sales department in 2021. Will not again lease my next car from the sales department. But I had a bad experience with the sales department in 2021. Will not again lease my next car from the sales department. More
by Gardner
Employees Worked With
Jordan
January 13, 2023
This is a good shop. Lots of new people but they are working hard to learn the job. They are working to make customer service and quality work priorities Lots of new people but they are working hard to learn the job. They are working to make customer service and quality work priorities More
by Mr. H
Employees Worked With
Paul
January 12, 2023
One of the best dealerships I’ve ever had the pleasure of dealing with. Being from the area and recently moving to Kentucky the automation dealerships in this area around Cleveland Ohio are some of the absol dealing with. Being from the area and recently moving to Kentucky the automation dealerships in this area around Cleveland Ohio are some of the absolute best I’ve ever had to deal with. Jordan specifically at the Westlake dealership is great to deal with. More
by Brett Addington
Employees Worked With
Jordan Looney
January 06, 2023
Took my car in for service, service was fine, but I had a question later that day, and I called for three days trying to get a hold of my service rep. It took calling the manager to get a call back from rep. question later that day, and I called for three days trying to get a hold of my service rep. It took calling the manager to get a call back from rep. Also asked the manager for a call back which I never received. More
by Annieb63
Employees Worked With
Jordan Looney
January 06, 2023
AutoNation in Westlake is perfectly located between both I-90 & I-480, so no matter my location, I can get to them efficiently for all of my service needs. I-90 & I-480, so no matter my location, I can get to them efficiently for all of my service needs. More
by Jenni W
Employees Worked With
Daniel Coffey, Jr and Dan the manager.
