AutoNation Ford Westlake

They were very helpful. They explained all my options.New the product well. I was completely satisfied. They explained all my options.New the product well. I was completely satisfied. More

Autonation Westlake has the best and most accommodating sales team. They made buying my new vehicle a breeze. Nate Ford is extremely helpful, professional, and upbeat as the Sales manager. Excellent custom sales team. They made buying my new vehicle a breeze. Nate Ford is extremely helpful, professional, and upbeat as the Sales manager. Excellent customer service! More

Convenient. friendly efficient staff. Only problem is availability of appointments. And recently online access has not been good friendly efficient staff. Only problem is availability of appointments. And recently online access has not been good More

Service Desk people very friendly and helpful. Check out Desk people are top notch. I received a new loaner vehicle while mine was being repaired. When I picked up my vehicle, the seat was adjust Check out Desk people are top notch. I received a new loaner vehicle while mine was being repaired. When I picked up my vehicle, the seat was adjusted for the service tech, and it took a while to get it where it was comfortable.The plastic used to keep the seat clean was balled and tangled up between the seats. The paper floor covering did its job, it was covered with grease and smelled up the interior. I was disappointed that the inside was dirtier than I left it. More

Very helpful reps. Very clean car and they listened to the concerns I had and went the extra mile to make sure car was comfortable for me to drive off the lot even made Very clean car and they listened to the concerns I had and went the extra mile to make sure car was comfortable for me to drive off the lot even made a service appointment to address issues I am very pleased with my purchase and experience More

Ford AutoNation Westlake has never let me down. Even if recall parts aren’t available, they provide a ride or loaner and get your car back to you within a day. The desk staff are all very patient Even if recall parts aren’t available, they provide a ride or loaner and get your car back to you within a day. The desk staff are all very patient and friendly people. Great job! More

They took care of us when the service took longer than we expected, was very appreciated. expected, was very appreciated. More

Great service. Got me in with no appointment. Quick, efficient and very polite staff. Thank you for all you did. Got me in with no appointment. Quick, efficient and very polite staff. Thank you for all you did. More

Hands down one of the worst service centers I have ever been too. I don’t post this based on one experience, but multiple over a few years. We have stayed loyal due to a salesman we absolutely love, but th been too. I don’t post this based on one experience, but multiple over a few years. We have stayed loyal due to a salesman we absolutely love, but the service center is not to be trusted with your vehicle. You never get the correct infortmation, let alone the same information from the service techs. They can’t even complete an oil fully correctly. More

I’m not sure what the xxxx you guys are even doing to my vehicle but nothing it fixed, I could swear my vehicle was supposed to have it’s back windshield wiper fixed and working but it’s still not and my ba vehicle but nothing it fixed, I could swear my vehicle was supposed to have it’s back windshield wiper fixed and working but it’s still not and my back tailgate is still in pieces with the hatch handle still detached and screws loose everywhere. More