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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

September 19, 2024

You should know that your service representative, Jordan, is a very professional and competent individual who interacts with customers in a manner that makes them feel comfortable in the knowledge that their More

by rpcoughlin49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 29, 2024 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

I bought a Ford Bronco from Autonation Westlake and had a great experience. My salesperson, Monty, and the sales manager, John, made the process easy and enjoyable. Would recommend. More

by kaitlin.e.bailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monty, John
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Sep 14, 2024 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2024

Malik and the general Manager treated me with respect that was enough to buy a car from them. Malik was attentive and spent time with me was courteous and professional. Malik and the managers represented More

by TABUSHARIF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
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Sep 13, 2024 -

AutoNation Ford Westlake responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2024

Immediately greeted at the door, sales rep was very polite,(Denise & Gary)bent over backwards to make my experience delightful,final paperwork process was fast and easy. The car was cleaned a ready for More

by Knotbad32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich, Gary Kucinich, Anthony Conrad
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Aug 24, 2024 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2024

Daves my guy, he set things up and I drove the car, and he walked me through the purchase. My number 1 car company. More

by crs8354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Soloman, Alex in Finance
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Aug 07, 2024 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

The whole process of trading in my Ford Maverick for a Hybrid Ford Maverick went smoothly. My only problem is with myself for not negotiating better to save a few more bucks. More

by sdifiore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Murray
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Jul 28, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

There were issues that popped up and the people at Westlake Ford took care of everything. They are awesome More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark,Rich,and Nate to name just a few
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Jul 26, 2024 -

AutoNation Ford Westlake responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2024

All of the guys were amazing! They really went above and beyond to help put me in my new car. That’s the best customer service I’ve ever received anywhere! I appreciate anyone tha More

by wernerjessicam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Anthony, another young guy
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Jul 18, 2024 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 16, 2024

Everyone was very helpful, nice and got me exactly what I wanted! Thank you very much!! More

by Tami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will and Frankie.
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Jul 17, 2024 -

AutoNation Ford Westlake responded

Hi Tami, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2024

Pleased with successful service completed. Disheartened with effort given to provide communication to me about service. More

by dobsorcek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 11, 2024 -

AutoNation Ford Westlake responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3019 -- we hope to hear from you soon.

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