Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,040 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Contact Dealership
View Awards

23775 Center Ridge Rd.

Westlake, OH

44145

Directions

By Type

Showing 1,040 reviews

July 27, 2024

The whole process of trading in my Ford Maverick for a Hybrid Ford Maverick went smoothly. My only problem is with myself for not negotiating better to save a few more bucks. More

by sdifiore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Murray
Report | Print
Jul 28, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

There were issues that popped up and the people at Westlake Ford took care of everything. They are awesome More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark,Rich,and Nate to name just a few
Report | Print
Jul 26, 2024 -

AutoNation Ford Westlake responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2024

All of the guys were amazing! They really went above and beyond to help put me in my new car. That’s the best customer service I’ve ever received anywhere! I appreciate anyone tha More

by wernerjessicam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Anthony, another young guy
Report | Print
Jul 18, 2024 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 16, 2024

Everyone was very helpful, nice and got me exactly what I wanted! Thank you very much!! More

by Tami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will and Frankie.
Report | Print
Jul 17, 2024 -

AutoNation Ford Westlake responded

Hi Tami, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2024

Pleased with successful service completed. Disheartened with effort given to provide communication to me about service. More

by dobsorcek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 11, 2024 -

AutoNation Ford Westlake responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3019 -- we hope to hear from you soon.

July 10, 2024

Service was fantastic! I dropped my car off at 7:30 for a recall and oil change and it was back in my driveway by 10:30! More

by pjferan1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney, Ana
Report | Print
Jul 11, 2024 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 14, 2024

Great experience quick service friendly staff . . we really liked our sales guy MJ he was very professional and personable More

by Laurie.kaufmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Benson
Report | Print
Jun 17, 2024 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2024

Michael Williams at Westlake AutoNation was extremely helpful in purchasing a truck after mine was totaled a week earlier. He made the entire experience seamless and effortless! More

by chris7153746
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams and Nate Ford.
Report | Print
Jun 11, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you ever need help, just give us a call. Happy motoring!

June 08, 2024

I was able to schedule an appointment in a timely manner. They quickly fixed my issue and washed my car before they gave it back to me! More

by Meegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 12, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 07, 2024

These folks take excellent care of your vehicle and are honest and trustworthy. I've done business with them going back 20 years when they were John Lance Ford and can say without reservation that I will c More

by marksals64ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Report | Print
Jun 12, 2024 -

AutoNation Ford Westlake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
...
104