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AutoNation Ford Westlake
Westlake, OH
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,041 reviews
April 03, 2023
The actual service has always been good but iv noticed a decline in the staffs care for customer support. Maybe I got a bad apple but I hesitate to return anymore just so I don't have to deal with long wait decline in the staffs care for customer support. Maybe I got a bad apple but I hesitate to return anymore just so I don't have to deal with long wait times and not getting notified when my vehicle was ready, along with other issues. More
by Customerreview
Employees Worked With
Johnathan?
April 02, 2023
I took my son because I wanted to buy a car for my granddaughter for her birthday. This salesman let us look alone, we test drove a couple and THEN asked for his help. He never gave us any pressure to granddaughter for her birthday. This salesman let us look alone, we test drove a couple and THEN asked for his help. He never gave us any pressure to buy. He answered our questions and started the financial process for us then took us to the financial person. He made everything very easy for me. To say I am thrilled with a new monthly payment would be a lie but I am thrilled with the treatment I received as a senior, handicapped, buyer at AutoNation Westlake. More
by vickie.finney
Employees Worked With
John Witherspoon
March 31, 2023
Great experience, top notch place, professional and courteous. Highly recommended. Danny my sales person and the finance manager were helpful and the entire process was smooth and fast. courteous. Highly recommended. Danny my sales person and the finance manager were helpful and the entire process was smooth and fast. More
by Dan
Employees Worked With
Danny
March 30, 2023
The service I received on March 29th 2023 was extremely pleasant and satisfactory. Jordan was friendly and professional. Every one who walked by greeted me and asked if I was being helped. pleasant and satisfactory. Jordan was friendly and professional. Every one who walked by greeted me and asked if I was being helped. More
by R4A33
Employees Worked With
Jordan Looney
March 29, 2023
Prompt, courteous, friendly, knowledgeable and very helpful, they also afford me a ride home which was helpful instead of waiting there all day. helpful, they also afford me a ride home which was helpful instead of waiting there all day. More
by ryanus1955
Employees Worked With
Ashley
March 27, 2023
The entire process of evaluating the car, negotiating the deal, and doing final documents for the sale was handled in a friendly and professional manor. I conversed with my sales rep, the sales manager, and deal, and doing final documents for the sale was handled in a friendly and professional manor. I conversed with my sales rep, the sales manager, and the finance manager. All of them were top notch. I have purchased dozens of cars over the years and working with AutoNation Ford Westlake is one of my top 3 experiences. Highly recommended. More
by RayByTheLake
Employees Worked With
John Witherspoon
March 25, 2023
Good location, close to home. Service Department was helpful and the scheduling was convenient. Work was done quickly. Service Department was helpful and the scheduling was convenient. Work was done quickly. More
by Chuck
Employees Worked With
The service department twins were helpful and pleasant.
