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AutoNation Ford Westlake

Westlake, OH

4.6
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,041 reviews

June 05, 2023

This dealership has friendly workers, clean facilities, knowledgeable mechanics, and excellent service. I’ll be happy to return here for service. More

by Ryan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom
Jun 08, 2023 -

AutoNation Ford Westlake responded

Hi Ryan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2023

Outstanding service. Every detail taken care of and then reviewed. Thank you Auto Nation Westlake. More

by bmccarthy1847
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 07, 2023 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

We received excellent service from the dealership. Our salesman Pete Murray was outstanding. Very professional, knowledgeable and friendly. More

by magicjl9655
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pete Murray
Jun 05, 2023 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 01, 2023

Great quality of service. They track the needs of my truck and help me take great care of it. All the associates are knowledgable. They are short staffed for people to answer More

by Mark
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordon L
Jun 05, 2023 -

AutoNation Ford Westlake responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

I loved it I looked at a couple other places but I came here and they found me just what I was looking for and I bought it thank you Danny. More

by M101luckylady
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Recommend Dealer
Yes
Employees Worked With
Danny
Jun 05, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 29, 2023

Effieicient professional and friendly. Bought new expedition with just the features we wanted. Nothing extra nothing less. Got good trade in for our lincoln too. More

by gwanhainen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Freddie
Jun 02, 2023 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Thank you for the wonderful service. I came for an oil change and Ashley let me know what else was needed at this time. i greatly appreciate her interest. More

by smcginty05
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley & Angel
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 01, 2023 -

smcginty05 responded

Thank you for your help.

May 29, 2023

I highly recommend Auto Nation Ford in Westlake. Denise was absolutely wonderful to work with - she answered all of our questions, took the time to make sure we chose the right vehicle for our famil More

by Dimatteolindsay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Always knowledgeable and helpful. This is our second vehicle from this dealership. There are many much closer to our home, but we will continue to come to Autonation Westlake. More

by Bapace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett McCloskey
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi Bapace, thank you so much for your positive comments about AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

I drive my truck for service I was promised it will be done the end of the day, and the end of the day the truck was not done. I was really disappointed. I had to cancel some deliveries just to get a serv More

by Kennyfaraj
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Can’t remember
Jun 02, 2023 -

AutoNation Ford Westlake responded

Hi Kennyfaraj, we are deeply disappointed by your experience at AutoNation Ford Westlake. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3019 to discuss what we can do to help.

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