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AutoNation Ford Westlake
Westlake, OH
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,055 reviews
August 20, 2023
regarding the service dept. Their were no delays at the time of my appointment. The service department set up a technician to discuss my issues and acted on the issues immedia Their were no delays at the time of my appointment. The service department set up a technician to discuss my issues and acted on the issues immediately. The technician after the review and test drive of my vehicle discussed the results with the service manager and decided on the best options going forward. The option going forward required Ford Service to determine the next course of action. That result was a failure, Ford refused the authorization to resolve my issue. The service department has no recourse to resolve my issue. MY statement: Do not purchase a Ford Explorer 2022 SUV Platinum. More
by MAK
Employees Worked With
Tyler, Aron
August 02, 2023
Just purchased a new Bronco sport and love it! Our salesman Dave made the experience seamless, he found out what we wanted and then was able to locate the vehicle that met our specifications! Our salesman Dave made the experience seamless, he found out what we wanted and then was able to locate the vehicle that met our specifications! Figured out financing for us, cleaned up the car and with a full tank of gas we were on our way! One of the most stress free buying situations we have ever had! I really appreciated Dave going through all the new technologies on the car with me! I would recommend this dealership & Dave! More
by pattykubick
Employees Worked With
Dave Solomon
August 01, 2023
With simple observations you can tell the team gets along and that makes the experience a better one for the customer. They took care of us well while we were there. and that makes the experience a better one for the customer. They took care of us well while we were there. More
by jvincent2014
Employees Worked With
Dunno
August 01, 2023
Conrad was a very nice young man my credit was not the best so the process took a little longer than usual...he did everything to make me comfortable even offering to buy me lunch...my van is in very good best so the process took a little longer than usual...he did everything to make me comfortable even offering to buy me lunch...my van is in very good condition even though it's a 2013...Good place to buy a vehicle. More
by abrownaw57
Employees Worked With
Conrad/ Finance guy
