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AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,044 reviews
September 14, 2011
We took our 14 year old car into the dealership for repairs, and the estimate exceeded the value of the car by maybe 10 times. Beverly had been our salesperson on another car, and we trust her implicit repairs, and the estimate exceeded the value of the car by maybe 10 times. Beverly had been our salesperson on another car, and we trust her implicitly. At the time we could not afford a new car, but she found us a "car show mint low miliage" 2002 Cadillac Deville, black black and more black right at the price we could handle. I've had some fantastic cars so far, back in high school, a harbor blue metallic '57 Chevy Convertible, white top, power pak, (at the time it was just a little old), a '65 Ford T-Bird powder blue white top, white leather, and a stack of other cars, including several I built from the ground up....Car guy here. This Caddy makes you say WOW and that is the same superlative I have for Beverly, and the staff of John Lance Ford. If you need a new or used car, ask for Beverly, and if you need service of any type, take it there. You'll be glad you did. Mark Crnolatas Sr. PS. I'm not a relative, employee or anyone but a VERY happy customer. More
by markproject
Employees Worked With
Beverly Oleki, Beverly Olecki
July 15, 2011
Our family has purchased 4 cars from John Lance and will continue to by from John Lance. We have always relied on Bev Olecki to do the shopping for us. She is personable and professional and has always gi continue to by from John Lance. We have always relied on Bev Olecki to do the shopping for us. She is personable and professional and has always given us what we want. Future cars will be purchased thru Bev. She helped us find a car for our son and helped us pick out two new Edges. If friends are looking for a car we always recommend John Lance and see Bev Olecki, she's great. She will work with you and goes within your price range and exactly what you want on a car. She is extremely knowledgeable about new and used cars and all the policies of Ford Motor and all the specs on all the models. More
by debstrunak
Employees Worked With
Bev Olecki, Beverly Olecki
July 10, 2011
UPBEAT, GENUINE, CARING PEOPLE. HAVE PURCHASED MULTIPLE CARS AND OVER PAST TWLVE YEARS, HAVE BEEN EXTREMELY HAPPY. WOULD RECCOMMEND JOHN LANCE FORD TO FRIENDS, FAMILY, NEIGHBORS, ETC. CARS AND OVER PAST TWLVE YEARS, HAVE BEEN EXTREMELY HAPPY. WOULD RECCOMMEND JOHN LANCE FORD TO FRIENDS, FAMILY, NEIGHBORS, ETC. More
by KAY PIRNAT
Employees Worked With
bev olecki, pete wimmer, gary kucinich, Beverly Olecki, Hans "Pete" Wimmer
March 21, 2011
06 in for service get car back all ok for 14 days. Car dies dealer has it for three days can not figure out what is wrong give car back to me at no charge and are very magnanimous about this fact. Car di dies dealer has it for three days can not figure out what is wrong give car back to me at no charge and are very magnanimous about this fact. Car dies 2 days latter and I need it towed 40 miles and a rental no longer so magnanimous. Pay for the repair I am ok with that but pay for the tow and the rental. Service after the sales is lacking. More
by haif250
Employees Worked With
Chris
