AutoNation Ford Westlake

Lee Pizzillo was the most honest salesman I have ever met. Lee Pizzillo has been very invaluable in helping me with my new car. Had a bad experience with another dealer but he restored my faith in car salesme Lee Pizzillo has been very invaluable in helping me with my new car. Had a bad experience with another dealer but he restored my faith in car salesmen! Helped me figure out which car was best for me, explained the advantages of each car, and kept me on budget. Finance was a breeze but will tell EVERYONE to go and see Lee Pizzillo for the best deal on Ford vehicles. More

Working with Bev Olecki at AutoNation Ford Westlake Bev Olecki was very helpful when I asked her about getting a Vehicle Appraisal on my 2009 Mariner. We made an appointment that very evening. When Bev Olecki was very helpful when I asked her about getting a Vehicle Appraisal on my 2009 Mariner. We made an appointment that very evening. When I left the dealership I felt very good. Bev was very thorough in her explanations, and this information was the basis for my decision to accept AutoNation's offer to purchase my vehicle. Bev was fair and honest, and she put me at ease. I will come back again to Bev Olecki at AutoNation when it is time to purchase a new Ford. I am very happy with my 2013 Ford Explorer. Thank you, AutoNation. Thank you, Bev. More

Great experience I was in an accident and needed a cat fast. Joan Smith at Autonation Westlake had one of the nicest personalities I've ever seen. I'm also in sales, s I was in an accident and needed a cat fast. Joan Smith at Autonation Westlake had one of the nicest personalities I've ever seen. I'm also in sales, so I knew what to expect going in. But she went above and beyond to make sure I knew everything I needed to know and answered all my questions. I got a great price on a car that I love. I would definitely recommend her and Autonation to everyone. More

Stress Free Experience Everyone was very nice and helpful. Hans was very flexible and was always able to answer my questions and show me different options. Was a bit stresse Everyone was very nice and helpful. Hans was very flexible and was always able to answer my questions and show me different options. Was a bit stressed out about buying a new car but as soon as I sat down and talked with the salesman, my fears were alleviated. There was no BS. Overall, it was a very good experience that I would recommend to my family and friends. More

The best Ford dealership in NE Ohio!! I purchased my 2014 Mustang from Bev Olecki in August. This is my second beloved Mustang from Bev. With a stellar history at Ford and a strong backg I purchased my 2014 Mustang from Bev Olecki in August. This is my second beloved Mustang from Bev. With a stellar history at Ford and a strong background in service, she is so very knowledgeable and passionate about 'her' Fords! You will not find a better salesperson, pricing or service on a new Ford. No pressure here, the facts, the price and your decision. I love that their service is open until midnight Mon. through Thur. It makes it so easy to schedule and they will always help if you encounter a problem and just pull in to show them that 'noise.' Their body shop has always restored my cars to 'showroom new' after the misfortune of being rear-ended 3 times in the past. So, my advice is to ask for Bev, get the salesperson you deserve, and be prepared to be impressed! More

Knowledgeable & Kind sales people go a long way! Went in for information on leasing a car and left with a new Fusion! Knowledgeable & Kind staff go a long way! I was not bombarded with pushy and eage Went in for information on leasing a car and left with a new Fusion! Knowledgeable & Kind staff go a long way! I was not bombarded with pushy and eager sales people but more so a kind and helpful attitude that was ok with me coming back at a later time to purchase. They just wanted to make sure we knew they were her for us and they did an excellent job at it. I felt comfortable making the purchase that day because of Barb & Patrick! Excellent customer relations and quality employees! Thank you Barb & Patrick! More

Excellent Service After our car accident my wife and I needed a new car quickly and without complications. Our sales person Beverly Olecki provided excellent service, After our car accident my wife and I needed a new car quickly and without complications. Our sales person Beverly Olecki provided excellent service, making our car buying experience easy and relaxed. Beverly was thorough and very friendly. All of the AutoNation Ford Westlake staff was great. More

2012 Ford Fusion I was shopping online for a vehicle to replaced my beloved Jeep (gas prices are killing me) when a friend noticed and referred me to Autonation Westla I was shopping online for a vehicle to replaced my beloved Jeep (gas prices are killing me) when a friend noticed and referred me to Autonation Westlake. I called and spoke to Lee Pizillo to ask about a used car I saw online. He told me to stop in when I could. So, on my lunch hour I stopped up and the car I was asking about was sitting in front ready for me to see. Once I told Lee what I was looking for he showed me a few other vehicles that fit me so much better. It was so relaxing to not have pressure to buy something new or lease something and just enjoy picking out the perfect car. I left that day with one of the vehicles in mind and came back to drive the car that night. I looked at a few other vehicles elsewhere over the weekend, but after being hounded (literally hounded nonstop) by the other sales people decided to go back to Autonation. I had gotten a friendly email a few hours after we left the dealership the first time, but Lee knew that I would make a decision right for us so there was no need to constantly nag us. We came back on Monday and purchased a 2012 Ford Fusion. A few minor things needed done after taking it home and Lee was right there to handle everything! I would go back to Autonation anytime!!! More

Best Place to Buy a Car This place is by far the BEST in customer service and making you feel comfortable. Everyone is so nice from the receptionist right when you walk in to This place is by far the BEST in customer service and making you feel comfortable. Everyone is so nice from the receptionist right when you walk in to the finance person and everyone in between! If you want to buy a car with no pressure, this is the place! Dean and Denise truly listened to me and what I wanted and got me in the perfect car without trying to sell me more than I needed. Having never leased a car before, Dean took the time to explain the lease process and ensure it was the right decision for me. Denise helped me find the perfect car and took the time to sit and show me every feature my car had to offer and made sure I was 100% comfortable before I took it home. I recommend them to anyone who will listen! :) More

great car buying experience Had a great time, Diana took the time too go over several different options with different features. She knew my budget and she knew what I needed and Had a great time, Diana took the time too go over several different options with different features. She knew my budget and she knew what I needed and what I didn't. Practical and honest. More