AutoNation Ford Westlake

Great customer service for servicing my Ford Escape. Providing transportation to my home and pick up was good. Providing transportation to my home and pick up was good. More

The staff were extremely helpful and courteous to the type of vehicle that I was looking to purchase. They never used any type of pressuring tactics like I've experienced at a few other dealership. Dav type of vehicle that I was looking to purchase. They never used any type of pressuring tactics like I've experienced at a few other dealership. Dave Solomon was the salesperson who helped me. I would recommend him 100%. More

I had an excellent experience at AutoNation Ford in Westlake. Michael Williams, my salesperson, was patient, knowledgeable, and truly professional. He never pressured me at any point and took the time Westlake. Michael Williams, my salesperson, was patient, knowledgeable, and truly professional. He never pressured me at any point and took the time to answer all of my questions thoroughly. Jeff, the manager, greeted me personally and demonstrated the same level of professionalism and courtesy. Frankie in finance was also extremely helpful and made the process smooth and stress-free. I had shopped around at several dealerships, but the customer service at AutoNation stood out above the rest. They made me feel valued as a customer, not just a sale. That level of respect and genuine care is what brought me back and ultimately earned my business. I truly appreciate how well I was treated and highly recommend this dealership to anyone looking for a positive car-buying experience. More

I was able to get a quick appointment and get both the maintenance done and the problem fixed quickly was nice of them to drop off the vehicle to my house. Save me a lot of time that day. maintenance done and the problem fixed quickly was nice of them to drop off the vehicle to my house. Save me a lot of time that day. More

The police will take your money and if you have any issues or problems, they will not lift a finger to help you at all buyer. Beware do not buy anything from this place. The service department is horri issues or problems, they will not lift a finger to help you at all buyer. Beware do not buy anything from this place. The service department is horrible. The managers will not help you. They will get aggressive with you and make you feel like you’re a victim and gaslight you if you expect them to call you back if they say they will that is their go to to get rid of you you will call. They will say they’ll call you back. They never will. Good luck with this place. Stay away like I said absolutely horrible horrible experience. More

The people at autonation a very kind, considerate respectful professional, I'm grateful for their service. respectful professional, I'm grateful for their service. More

Ashley in service was awesome! Diagnosed the issue. Kept lines of communication open, keeping me up to date with progress on the reprair. Diagnosed the issue. Kept lines of communication open, keeping me up to date with progress on the reprair. More

Great customer service from all of the staff. Rep remained in contact throughout the service Rep remained in contact throughout the service More

The service department has always exceeded expectations in reference to my service needs for my 23 Ranger in reference to my service needs for my 23 Ranger More