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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
699 Reviews

699 Reviews of AutoNation Ford Valencia - Service Center

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July 29, 2021

Greg was very professional and thorough in addressing my auto needs. The follow up papers detailed all that was done and checked. I appreciated knowing that my car meets Ford Service Dept. standards. More

by lutschg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Sevilla
Report | Print
Aug 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Immediate service. Truck was done within hours of dropping off. Greg in service Greeted me. Took my concerns seriously. Issues taken care of ASAP. Excellent service. AAAAA++++ , Highly recommended. More

by towbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hippie Ortiz, Greg Speer
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July 27, 2021

Very happy with my service! Ford representative was very knowledgeable and kind. I would rate this service a 10/10! Highly recommend to anyone who owns a Ford. More

by Roberto Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan buteyar, Roy Witmer
Report | Print
Aug 13, 2021 -

AutoNation Ford Valencia responded

Hello Roberto, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 26, 2021

Service was good - a part had to be ordered and installed. No charge - thanks! I have a 29019 Ford Fusion. it was just a module. More

by janicemaseda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
July 26, 2021

Friendly service; service needs explained well. They turned around the work promptly. Fair pricing. This is why this is my second Ford vehicle in a row. More

by me@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
July 25, 2021

Had to bring in my truck for a recall and Morgan from service took awesome care of me. In and out in less than 1 hour. Highly recommend Morgan More

by woodchucker57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan B
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hello We are pleased to hear you had such a positive experience with Morgan,! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

July 25, 2021

I had quick and excellent service from this location. Mike was very helpful and did not try and up sell any other services. They took care of the issue and gave me the extra parts. More

by kcowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hi Kcowell, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 24, 2021

Service was good, communication was good, they did a fine job, in and out in a reasonable amount of time, I would recommend to others. More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2021

Very professional and experienced. Listened to customer regarding issue with truck. Friendly and helpful with customer. Fixed and now it's working great. Cost was reasonable. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Owen
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Luis, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 24, 2021

I appreciate their good service and honesty. Safe Shuttle service was very convenient to the Enterprise Rental car location where they honored Autonation customers a discount. More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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