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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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July 31, 2021

always friendly " exceptional customer service very consistent on timing with getting repairs done. .i highly recommend stopping by for a visit or to have your vehicle repairs done .with AutoNation Va More

by victortellez2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baig Mirza, Mike Owen, Cody Coffey
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Aug 18, 2021 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

July 29, 2021

The service advisor Mike Duff was great to work with. I The service advisor Mike Duff was great to work with. I will return to the dealership the next time I need service on my Lincoln. More

by carlosbailey9307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Aug 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Greg was very professional and thorough in addressing my auto needs. The follow up papers detailed all that was done and checked. I appreciated knowing that my car meets Ford Service Dept. standards. More

by lutschg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Sevilla
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Aug 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Immediate service. Truck was done within hours of dropping off. Greg in service Greeted me. Took my concerns seriously. Issues taken care of ASAP. Excellent service. AAAAA++++ , Highly recommended. More

by towbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hippie Ortiz, Greg Speer
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July 27, 2021

Very happy with my service! Ford representative was very knowledgeable and kind. I would rate this service a 10/10! Highly recommend to anyone who owns a Ford. More

by Roberto Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan buteyar, Roy Witmer
Report | Print
Aug 13, 2021 -

AutoNation Ford Valencia responded

Hello Roberto, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 26, 2021

Service was good - a part had to be ordered and installed. No charge - thanks! I have a 29019 Ford Fusion. it was just a module. More

by janicemaseda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
July 26, 2021

Friendly service; service needs explained well. They turned around the work promptly. Fair pricing. This is why this is my second Ford vehicle in a row. More

by me@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
July 25, 2021

Had to bring in my truck for a recall and Morgan from service took awesome care of me. In and out in less than 1 hour. Highly recommend Morgan More

by woodchucker57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan B
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Jul 26, 2021 -

AutoNation Ford Valencia responded

Hello We are pleased to hear you had such a positive experience with Morgan,! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

July 25, 2021

I had quick and excellent service from this location. Mike was very helpful and did not try and up sell any other services. They took care of the issue and gave me the extra parts. More

by kcowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hi Kcowell, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 24, 2021

Service was good, communication was good, they did a fine job, in and out in a reasonable amount of time, I would recommend to others. More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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