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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
699 Reviews

699 Reviews of AutoNation Ford Valencia - Service Center

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September 11, 2023

Until this day i have not heard of anything, no update for the parts that they ordered for my car. Waiting too long. So unreal. Takes forever. More

by Ching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi Ching, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

September 11, 2023

Pleased with service performed all necessary repairs and replaced broken switches as well as replaced portable charger. More

by trinidad_flores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 06, 2023

Service dept was fast. Work done before promised. Did as I asked worked to be done. Would bring my truck back there. More

by barberelectric
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Veronica
Sep 09, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

I brought my expedition in for recall repair. Laura was my service advisor and she was great to work with. She set clear expectations with me of how long it would take and kept me updated through More

by mbro99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 07, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 03, 2023

The experience was painless. Sam took care of my issue and I had my truck back sooner then expected. More

by michellemazzamail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Sep 08, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 31, 2023

Fast service and knowledgeable staff reasonable prices looking forward to many years of relationship . Would highly recommend. More

by Skunin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric duarte
Sep 04, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

The dealership is very nice, Morgan is the best, she is very professional and always pleasant to work with. More

by kevinjosing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 03, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 25, 2023

Great service , truck was ready the same day, With a possibility of it being delayed. Considering how busy it was . Communication was excellent keep up the great work More

by W4ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 30, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

They have great customer service and had my car serviced in a very timely manner. More

by karliehernandez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 30, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Greg and his team do an amazing job! My car is serviced well, communication and explanation of things that need to be completed is clear and concise. This visit my car was delivered to m More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spears
Aug 30, 2023 -

AutoNation Ford Valencia responded

Hi Cathy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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