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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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December 18, 2021

Every time I come here u get nothing but the best service! Sam is super helpful and always goes out of his way to ensure I understand all information. Thank you Ford Valencia! More

by Bvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam; service desk
December 17, 2021

Arrived for 8am appointment and Sam White met me immediately asked me a few questions regarding any issues with my vehicle and advised me the 47,500 mile service would be about 2 hours or so and at More

by hazmatguy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
December 16, 2021

They made it easy to schedule a service appointment and everyone was friendly and professional. They reviewed the status of my 2020 F150 and found a recall which they took care of. More

by Bludaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel in service
December 16, 2021

it took me 6 phone calls then a call to corporate auto nation to call me back More

by ceegrs
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sydney Thorp
December 16, 2021

Mike & Greg are awesome professionals. They took great care of me in a timely manner. The work as performed flawlessly and I couldn’t be happier. Highly recommended! More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mance, Amin Khouja, Greg Speer
December 16, 2021

I always stay with my advisor Mike M, he is a professional yet very warm in his greeting. He makes me feel comfortable and trusting leaving my vehicle. The tech's are wonderful they take care of More

by galgirl814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M in service consultant, Hippy Ortiz, Hector tech, greeter who brough my car to me did not get the name
December 15, 2021

Excellent communication from Frank as to repair status of the repairs.. The demand for a review is annoying More

by JEZinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 17, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2021

My car was in and out within hours. The staff was responsive and very helpful. I got a text at 6:40 and the car was done at 12:30. More

by kandjmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Dec 15, 2021 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Valencia

December 11, 2021

Very good experience. However since I was getting a motor replaced I just should have been told how best to break in a new motor. More

by tlz24753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Dec 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

Thanks Mike for all your help. He always takes care of us when our truck needs to be fixed. More

by lindseyverdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 13, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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