AutoNation Ford Valencia - Service Center

MIke Mance is my service advisor. I trust what he advises, that the cost will be the best he can provide, and I know what he tells me will be appropriate for my vehicle. I only bring my car to Mike advises, that the cost will be the best he can provide, and I know what he tells me will be appropriate for my vehicle. I only bring my car to Mike for all my service needs. He is trusted and always provides excellent service! We ALWAYS receive excellent service from Mike!!! More

Morgan Butiyn was excellent !!Dealership needs help ! Morgan Butiyn was excellent !! Dealership needs help ! Repair service people do not come to cars to write service papers, customers have to go to the Morgan Butiyn was excellent !! Dealership needs help ! Repair service people do not come to cars to write service papers, customers have to go to their office where it's crowded and not to COVID standards !!!! More

Service guy was helpful. They had my truck for 2 months to fix oil leak, and hubs. I know they were backed up, but it seems like there was a lot of wasted time. Spend 90k on a truck and get treated like yo to fix oil leak, and hubs. I know they were backed up, but it seems like there was a lot of wasted time. Spend 90k on a truck and get treated like you drive a Ford Fiesta More

Great interaction with the Service team, quick timely response. I waited for the vehicle and the wait room was clean and comfortable. Time to service was as advised. response. I waited for the vehicle and the wait room was clean and comfortable. Time to service was as advised. More

Sam is very helpful in the service department. We had a recall on our explorer and was given a rental for the day. recall on our explorer and was given a rental for the day. More

My Service writer was prepared for what my car needed to be done and so the process of dropping it off was highly efficient. The car was ready before it was promised and he explained how it went and everyth be done and so the process of dropping it off was highly efficient. The car was ready before it was promised and he explained how it went and everything that was done. We have used Greg exclusively for many years and can’t think of it better experience. More

Everyone was very helpful and knowledgeable. I could not find a complaint if I tried to. find a complaint if I tried to. More

Great customer service and I must say Morgan is awesome always is just a gem never had such a wonderful experience always is just a gem never had such a wonderful experience More

AutoNation Valencia Ford dealership has excellent customer service. I took my Explorer in for a recall service and to fix my seat. I got my vehicle back in 3 hours. Javier was awesome Thank you! customer service. I took my Explorer in for a recall service and to fix my seat. I got my vehicle back in 3 hours. Javier was awesome Thank you! More

Always have great service here and service has been the best for me, excellent customer service Highly recommended best for me, excellent customer service Highly recommended More