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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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February 28, 2022

Good informed employees: work done in timely manner: helpful, polite and friendly associates Overall a very pleasant experience More

by judasgarces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 27, 2022

I stopped in to make an appointment and they got me in within 3 days. The day I dropped my truck off for service it was ready earlier than I expected. More

by Laura C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hello Laura, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 25, 2022

Service department was very friendly and all my needs were met in a timely manner. More

by FloridatoCali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service employees
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

The service department has always taken good care of my car. They are friendly and helpful. More

by Dave A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam White
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hi Dave, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

Greg Speer is great. Always keeps me informed about my truck. He even got it washed for me and I didn't ask!! More

by kittyleigh7958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Mar 02, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 23, 2022

They are very professional and polite! Excellent service! They give an close appointmen unlike different to Galpin Ford (where I bought my Ford Explorer) that told me that I would have More

by Yeni Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika Archer, Miguel o Luis
Feb 26, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2022

I have gone to a few Ford dealerships now for service. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. More

by Charles Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duffy
Feb 26, 2022 -

AutoNation Ford Valencia responded

Hi Charles, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2022

These guys go above and beyond to help the customer. I brought my car in for an issue I had before. The car was already out of warranty, but since it was a simple fix (I didn’t know how to do it), they More

by Zwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Feb 23, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 21, 2022

I went in on a Saturday and It is not about the people but the place itself needs a touch-up. It is not modern or inviting in any way. They either need more space or better ways to make it seem like there More

by savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Coffey
Feb 25, 2022 -

AutoNation Ford Valencia responded

Hello Savannah, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 20, 2022

The dealership got my car in quickly for service and got everything thing done that needed to be replaced More

by Rioguy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson, Corey Dalgetty, Victor Cornelio, Dennis Hawking, Bill Henderson, Amin Khouja, Scott Husted, David Madrigal, Mike Owen, Carl Lythcke
Feb 22, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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