AutoNation Ford Valencia - Service Center

Veronica Archer was excellent at the desk. Waited four days for them to look at it which was not good. They should only give appointments if they know they can work on your vehicle right away. Waited four days for them to look at it which was not good. They should only give appointments if they know they can work on your vehicle right away. Calls I made to check on status were not returned. They found a shifting problem but I couldn’t leave the car any longer - after four days - so I hope it does not recur.; it was not fixed. Overall, OK, I guess, but only because Veronica was helpful and the people were friendly. Such s-l-o-w service. More

The service dept. Morgan is amazing, she’s always giving me updates when my vehicle is in the shop. Morgan is amazing, she’s always giving me updates when my vehicle is in the shop. More

Pretty good the only problem is that they did some minor scratches to my car but they are going to fix them. scratches to my car but they are going to fix them. More

Gregg in service is very professional and efficient. Always in touch with what my vehicle is in need of. Always in touch with what my vehicle is in need of. More

Took my RV for simple Ford-related service when every other Ford dealer refused it. other Ford dealer refused it. More

It was kind and professional service. It the best place to make a car service. It the best place to make a car service. More

Our 2015 Lincoln MKC needed a new battery and oil change. Morgan our service advisor quickly met me. She was courteous, knowledgeable and very personable. Service department was quick and very reasonably pri Morgan our service advisor quickly met me. She was courteous, knowledgeable and very personable. Service department was quick and very reasonably priced. More

Amazing service and customer care worth my 2 hour drive. Sam the coordinator was very helpful and cared about my time. Sam the coordinator was very helpful and cared about my time. More

I took my car in for an oil change, and received prompt service and updates. They also offered to bring my car to me when it was finished. service and updates. They also offered to bring my car to me when it was finished. More

Honest and efficient. Really Helped Deal with my car issues highly recommend having your Ford vehicle serviced here. Greg was awesome Really Helped Deal with my car issues highly recommend having your Ford vehicle serviced here. Greg was awesome More