Back

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

Sort by
September 26, 2022

Easy to setup the appointment through the ford app and received a confirmation text to ensure everything was confirmed. The day of the appointment, dropped my truck off to friendly staff members. Servic More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 02, 2022 -

AutoNation Ford Valencia responded

Hi Brian, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2022

I have had many dealer encounters in my life and swore off buying a new car years ago just because of that. We moved to SCV a year ago and prior to that I bought a used 2018 F150 Lariat. That truck was pa More

by Dave C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Oct 02, 2022 -

AutoNation Ford Valencia responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2022

They treated me fairly and fixed my issue. Thanks for every thing. Thanks again for everything More

by Dalefin62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, and Sam
Oct 02, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2022

Great Service! All things went as planned. Other services needed. Will return for more services in October More

by Bill66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Sep 29, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 25, 2022

This is only the dealership that doesn’t do complimentary car wash. The service advisor are okay More

by bandalaria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Samuel /rate 10
Sep 29, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

September 23, 2022

No issues was given a rental car immediately and service was completed as promised great all around. More

by Kylelindgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam white
Sep 28, 2022 -

AutoNation Ford Valencia responded

Kylelindgren, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2022

My service writer Gregory Speer always gives great, courteous and honest service. He is the reason I return to Ford Autonation in Valencia. I trust him and the people behind the scenes to get the job d More

by ivybeth57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Sep 25, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Always do a good job ! Kept me updated durring a huge repair called me at least once a week to update me. Very professional. More

by jordanhatch86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 23, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

EXCELLENT customer service! My assigned rep was amazing! She took time to always keep me informed on my cars progress. A rental was available right away, and I encountered ZE More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 23, 2022 -

AutoNation Ford Valencia responded

Hi Lorrie, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

September 18, 2022

Easy to make an appointment for service; writer was professional and personable. Job done to my satisfaction and I will be back! More

by cdrew3668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Spears
Sep 21, 2022 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
29
...