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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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October 10, 2022

Mike Duff was very good, and the service was very fast. Things were explained well so I knew what to expect. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 10, 2022

Service personnel 5 stars Building facility 2 stars This dealership would earn 5 stars overall if and when they would completely remodel and modernize the facilities More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 15, 2022 -

AutoNation Ford Valencia responded

Hi Roger, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Everyone at the Dealership is always friendly, courteous and responsive. We are very happy with the service, More

by curranjk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

I appreciate the. personal service and competitive pricing for standard service. It is convenient and easy to drop the car off. More

by Stephanie.oconnor229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 13, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 06, 2022

I scheduled my maintenance with Veronika and she took care of my vehicle in a courteous and professional manner with a smile. Service couldn't be better. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 05, 2022

Close to home. Service was fast. Scheduling was fast and easy. Will use next time More

by gregorymastros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 10, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2022

Fast,Friendly service. Did not try to push unnecessary parts or repairs on me.Wait time was right on time. More

by bullitt2141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania Martinez
Report | Print
Oct 11, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 05, 2022

Despite the non-availability of part, Sam and everyone there were helpful. The part came in the next day and the team got it done in less time than I thought. The complimentary shuttle service was also ab More

by Escape owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 04, 2022

I had my car serviced, Veronica was great, she got the car ready for me while I was waiting in no time. More

by Rakesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Report | Print
Oct 10, 2022 -

AutoNation Ford Valencia responded

Hi Rakesh, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2022

Greg Speer is an excellent Service Advisor! Thank you for getting my car done as quickly as possible! More

by Stacimeier_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer, Sam White
Report | Print
Oct 10, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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