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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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October 19, 2022

Morgan was fantastically thorough and very communicative in updating me on progress. She was friendly and dug deeper when I asked questions about my coverage plan. More

by kLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 25, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

Greg Spears is an excellent service representative. Clear, concise and well informed communication. Highly Recommend. More

by jimpobanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Spears.
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Oct 24, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2022

We’ll done fast and on time. . 1 2 3 4 4 5 6 5 More

by Kevinstickles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg spear, Lisa Parasrami
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Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2022

Regular service checked in on time and finished on time. I have wait-for-it service, the wait was reasonable, as usual. I liked the new waiting room furniture very comfortable More

by SandiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2022

The service was excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent! More

by mashmore340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 17, 2022

Greg was able to get my car service finished earlier than expected, which was a pleasant surprise. More

by ValerieDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Oct 24, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 15, 2022

I am very satisfied with the service of AutoNation Ford Valencia. Mike Duff, the service advisor was so helpful and Aileeen, the shuttle service driver was great! Thank you both for your efficiency! More

by dianapss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff, Aileen (shuttle service driver)
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Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi Dianapss, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Excellent service, Sam knew exactly what the problem was with my EV, very polite and respectful, also communication was great. More

by ranilocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 13, 2022

Service at this dealership is very good. What's not good is the Ford Premium Care package I purchased for nearly $4K, foolishly thinking it will cover me when repairs are needed... what a sc More

by astra65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya
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Oct 19, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 382-4700 -- we hope to hear from you soon.

Oct 20, 2022 -

astra65 responded

I'm at 661-645-2799. The GM is welcome to call me, thanks.

October 10, 2022

I'm grateful to have my truck back. Hoping that the problem is solved . Thank you. More

by Murcyvigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 16, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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