AutoNation Ford Valencia - Service Center

Ford AutoNation Valencia was extremely professional and attentive to the problems presented. The service representative kept me apprised of everything, returning my vehicle before the estimated date. attentive to the problems presented. The service representative kept me apprised of everything, returning my vehicle before the estimated date. More

Very professional and always fast and easy service experiences at this location. Highly recommend, best ford dealership service department! experiences at this location. Highly recommend, best ford dealership service department! More

One star is more than I wanted to give. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. More

The Service Team weren’t attentive and didn’t work together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday. And all of the parts were in stock. The rep didn’t call - I left messages, no call back. Someone calls back, leaves a message, I call back 5 minutes later and can’t get ahold to the rep. I had never experienced anything like that before anywhere. More

Great customer service from Greg and he was able to take care of my car needs. Thank You care of my car needs. Thank You More

The Service department takes care of my pickup truck in the most professional manner. I appreciate the way they take care of my vehicle. the most professional manner. I appreciate the way they take care of my vehicle. More

I switched from another dealership and glad I did. They are polite, communicative, think outside the box and caring. They are polite, communicative, think outside the box and caring. More

I was in town for a doctor’s appointment so I thought I would get an oil change while I was there. They had plenty of times available on line. The oil change was finished a half an hour before the time the would get an oil change while I was there. They had plenty of times available on line. The oil change was finished a half an hour before the time they said it would be . More

Greg did a great job. Everyone at the Dealership is always friendly, courteous and responsive. I am very happy with the service. Everyone at the Dealership is always friendly, courteous and responsive. I am very happy with the service. More

Good service. Friendly staff. Their service facilities area, and maybe the entire dealership, could use a major renovation though. Getting pretty worn down. Friendly staff. Their service facilities area, and maybe the entire dealership, could use a major renovation though. Getting pretty worn down. More