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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

Sort by
November 03, 2022

Great customer service, friendly staff,they have convenient shuttle service , they treat you like family More

by phoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
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Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

The shuttle service made it really easy and convenient to service my vehicle while I was working. No complaints! More

by johnny_serrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
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Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Great service, kept me in the loop, had the car the car done earlier than expected and we’re upfront about any possible costs. More

by jmackey55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Lisa Parasrami
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Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Friendly and knowledgeable staff. Work done as promised and in a timely manner. Great place for service. More

by Lharward58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2022

Ford Valencia service dept is friendly and quick and efficient. They give you honest feedback on your vehicle. More

by tesco1051
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Veronika in service dept
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Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi Tesco, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

1-Star Truck was not returned washed and was dirty Has gone down hill compared to other visits More

by fordF-150SJW
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Nov 05, 2022 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

October 28, 2022

Went in for service and everything was fine, only complaint was long wait to retrieve my vehicle once I paid the cashier. Had to go back in and have them call for my car a second time. More

by Teamnapasc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch any names
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Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

October 27, 2022

Got in early, ride to work, 3 hours later oil change was complete got picked up from work & got my car. More

by rcorbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 03, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Great customer service and great staff, they are always helpful. Only place my car has been serviced. More

by MIA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tania, Lisa Parasrami
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Nov 04, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 27, 2022

Friendly staff and fast service. You can get a shuttle to take you and pick you back up which is super convenient. I had my truck back in under 3 hours and it was washed. Very satis More

by 6616748901d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike duff
Report | Print
Nov 04, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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