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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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November 15, 2022

I have no complaints whatsoever. That were helpful from purchase (showing many options), to warranty options (super friendly person here), to setting up the numerous features by the More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Son or nephew of a salesperson- very helpful, Sam-service, Victoria-phone.
Nov 18, 2022 -

AutoNation Ford Valencia responded

Hi Pat, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2022

Outstanding friendly service, thank you Sam! Was a delay in getting the part due to supply issue, once part came in vehicle was repaired promptly. Will definitely recommend getting your vehicle More

by tkjkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 11, 2022

I've been here a couple times, was always satisfied with their service. The staff has always been friendly & efficient, not like the old days of dealerships always trying to upsell you. Would recommend this More

by fuj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speers
Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello Fuj, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2022

Outstanding service again. Took awhile to get the part (supply issue) but kept me informed and took care of the rental. Thanks Sam. More

by Harveysplace17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Nov 18, 2022 -

AutoNation Ford Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

I bought my Ford Edge at Sunrise Ford in North Hollywood. A terrible experience! I was ready to sell the car (actually bought 2 cars that day) and never go back to Ford again. When I needed service I took my More

by Dave A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, White
Nov 17, 2022 -

AutoNation Ford Valencia responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2022

Good, fast, and friendly service. Explained the repair to be done and discussed the need to return the vehicle for a different repair job. More

by fieldspreston
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Nov 16, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2022

Received a recall notice from Ford. Called for appointment, the dealer had the part in stock. Made appointment for the next Friday at 8am. Dropped the car off at 8, received a call arou More

by Olddogdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 16, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Excellent communication regarding scheduling an appointment, checking in the vehicle in a timely was excellent too, and responsive Service Department staff. More

by vivd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Nef
Nov 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 05, 2022

Went to this dealership to get a oil change, I received friendly service from Mrs Archer & my oil change was fast. More

by Tarrantgail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 03, 2022

The dealership performed my repair on a timely manner. The work was done right and they were very helpful went I picked it up More

by hudginsplumbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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