AutoNation Ford Valencia - Service Center

I had a battery problem and at the last minute the service department was able to help me. It was close to closing time but they got me on my way. service department was able to help me. It was close to closing time but they got me on my way. More

Gregg did a great job in addressing the issue and helping me throughout the process. Very professional. me throughout the process. Very professional. More

All service was performed quickly and with attention to detail. Excellent service overall with a smile detail. Excellent service overall with a smile More

Took too long to service my car. ..BOTH times. And now again, I have a "check engine" service light come on. Not happy with the car I bought from this dealership (too many problems), ..BOTH times. And now again, I have a "check engine" service light come on. Not happy with the car I bought from this dealership (too many problems), nor the length of time it took for me to get my car back (1st time 2 1/2 weeks, second time a week). However, the people in the service department were friendly and professional. More

I walked in to set up a service appointment, and the service representative (Michael Duff) was very personable and helpful. He actually left his desk to move my car to a proper place in the service cue service representative (Michael Duff) was very personable and helpful. He actually left his desk to move my car to a proper place in the service cue line. His personal attention to my needs was beyond great! More

Sam White was the man! I had an appointment but somehow spaced out the date and brought my in my F150 over a week early and on a day they don’t book appointments. He grac I had an appointment but somehow spaced out the date and brought my in my F150 over a week early and on a day they don’t book appointments. He graciously accepted my truck and the service was completed in a most timely fashion since they were already booked for the day. I also appreciated the video update the service department sends out and therefore there were no surprises! It was truly a pleasant experiene. More

Service department is great! Sales department not so much. Had a very bad sales experience there. Sales department not so much. Had a very bad sales experience there. More

Great service advisor and all work was completed in short order! I'll keep bringing my 2017 Fusion Energi to AutoNation because I can depend on awesome service! order! I'll keep bringing my 2017 Fusion Energi to AutoNation because I can depend on awesome service! More

There was no waiting and the car was finished exactly when the said it would be when the said it would be More

They are very helpful and friendly. They were very busy when I visited, but I know many businesses are short on employees. They were very busy when I visited, but I know many businesses are short on employees. More