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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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December 10, 2022

Service was great and fast. I was a bit early for my appointment, but they took me right away. More

by winder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi Winder, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 10, 2022

Excellent quick efficient professional service. This sums up this dealership. Very satisfied customer. Would recommend to all friends and family. More

by cdelongfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

December 09, 2022

Have dealt with a lot of issues with my Expedition but Gregg takes care of me and my car. More

by Diane Gelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Dec 12, 2022 -

AutoNation Ford Valencia responded

Hello Diane, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Communication with the Ford dealership was very god . Our truck was repaired and works well More

by Elizabethcox61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Dec 09, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2022

Mike did an excellent job of keeping me informed of the progress of service and timeframe More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hello Mikey, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 06, 2022

They completed the recall fix in a timely manner. Only took an hour with my appointment. It was the easiest repair I’ve encountered. More

by Jpam29119
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan & Tania
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Dec 09, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2022

I had a battery problem and at the last minute the service department was able to help me. It was close to closing time but they got me on my way. More

by kcowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Report | Print
Dec 09, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2022

Gregg did a great job in addressing the issue and helping me throughout the process. Very professional. More

by rums.aphids-0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Dec 08, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 05, 2022

All service was performed quickly and with attention to detail. Excellent service overall with a smile More

by Richard Finneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 08, 2022 -

AutoNation Ford Valencia responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2022

Took too long to service my car. ..BOTH times. And now again, I have a "check engine" service light come on. Not happy with the car I bought from this dealership (too many problems), More

by je10hoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica
Report | Print
Dec 05, 2022 -

AutoNation Ford Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Valencia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

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