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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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December 30, 2022

Very quick and easy. Eric took care of everything for me so I didn’t have to worry. More

by rcallen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

December 30, 2022

They took care of a factory recall quickly and efficiently without any pressure for other, unneeded services. More

by Cyahnker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 28, 2022

The shop is fast and efficient, with great technicians to fix the job right the first time More

by stresierras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duff, Greg, Morgan, Sam,Eric
Jan 01, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

Prompt response and great work. Everyone was polite, friendly and very helpful. Will be back. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff.
Dec 28, 2022 -

AutoNation Ford Valencia responded

Hello, thank you so much for your positive comments about AutoNation Ford Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

I had a problem with the sunroof on my Ford Raptor. They diagnosed and fixed the problem in a timely manor. Morgan in the service department kept me updated on the progress of the job. Very professiona More

by brianrhodes1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Greg
Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Dropped off my car for an alignment, I was impressed with dealership having the car ready in just 1 hour. And I appreciated the text that told me a few smaller things the shop noticed about my car. More

by SalMonteon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 20, 2022

I thought that the oil change was going to take longer but they finished before time. More

by darely1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 23, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 13, 2022

As always, great customer service. Sam was very helpful and also very informative of any issues found More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 15, 2022 -

AutoNation Ford Valencia responded

Hi Dawn, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

The service department is amazing. They made the warranty repair on my vehicle in less time than they thought they would. Thanks to the crew in the service department for helping me by More

by Cmbanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 14, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 11, 2022

Service rep, Greg, was outstanding in all aspects, from our first greet. He listened to my request snd followed thru awesomely, he never missed s beat, he was there thru tge entire ordeal! Thanks so much More

by Wigginsles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

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