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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
701 Reviews

701 Reviews of AutoNation Ford Valencia - Service Center

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December 20, 2022

I thought that the oil change was going to take longer but they finished before time. More

by darely1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Dec 23, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 13, 2022

As always, great customer service. Sam was very helpful and also very informative of any issues found More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 15, 2022 -

AutoNation Ford Valencia responded

Hi Dawn, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

The service department is amazing. They made the warranty repair on my vehicle in less time than they thought they would. Thanks to the crew in the service department for helping me by More

by Cmbanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 14, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 11, 2022

Service rep, Greg, was outstanding in all aspects, from our first greet. He listened to my request snd followed thru awesomely, he never missed s beat, he was there thru tge entire ordeal! Thanks so much More

by Wigginsles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 10, 2022

Service was great and fast. I was a bit early for my appointment, but they took me right away. More

by winder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi Winder, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 10, 2022

Excellent quick efficient professional service. This sums up this dealership. Very satisfied customer. Would recommend to all friends and family. More

by cdelongfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

December 09, 2022

Have dealt with a lot of issues with my Expedition but Gregg takes care of me and my car. More

by Diane Gelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Dec 12, 2022 -

AutoNation Ford Valencia responded

Hello Diane, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Communication with the Ford dealership was very god . Our truck was repaired and works well More

by Elizabethcox61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Dec 09, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2022

Mike did an excellent job of keeping me informed of the progress of service and timeframe More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 12, 2022 -

AutoNation Ford Valencia responded

Hello Mikey, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 06, 2022

They completed the recall fix in a timely manner. Only took an hour with my appointment. It was the easiest repair I’ve encountered. More

by Jpam29119
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan & Tania
Report | Print
Dec 09, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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