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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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March 26, 2023

This dealership is always prompt and accurate to the customer's needs and convenient for the location More

by hahn0111
Recommend Dealer
Yes
Employees Worked With
Veronica
Mar 30, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

Valencia Ford Service Department is amazing. ..you can always count on them to get your car in and out and they are so friendly! More

by Aleah kain
Recommend Dealer
Yes
Employees Worked With
Morgan B
Mar 30, 2023 -

AutoNation Ford Valencia responded

Hi Aleah, thank you for your positive review. We're happy to have been of service to you.

March 24, 2023

My adviser, Greg is always courteous, and professional. He remembers me and treats me well. Previous advisers at this dealership were not nearly as good! More

by sdwatanabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 28, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 20, 2023

I brought my Flex in for service at 7:00 am for service. I was premised it would be ready in 45 minutes. Sure enough it was done in time. Mike Duff was my service advisor and was very nice. More

by frank
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Mar 23, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 20, 2023

I took by truck in for a re-call and I was very happy with the service I received. Friendly and fast! The best part for me was the shuttle service. I was so thankful for the ride to work! Really saved More

by donnellyjoelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Mar 23, 2023 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2023

Everyone is so friendly and helpful. Greg Speer is the best!!! So respectful, trustworthy, helpful and friendly. This means a great deal to a widow lady who knows nothing about cars. More

by mapeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Mar 17, 2023 -

AutoNation Ford Valencia responded

Hi Mapeke, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2023

Great customer service And friendly environment also great selection of cars and trucks to pick out of. The service department was great. More

by Johnny's Pool service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Mar 16, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 06, 2023

This is the best service I have received at a dealership service department, and entirely because of the great service Robin provided us while having our vehicle repaired. Thank you Robin for exceptional se More

by CLexplorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Mar 10, 2023 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 04, 2023

Service was fast, thorough and Eric made sure we got everything we needed. We got our car back even sooner than expected. More

by Ekcpaj.wilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 07, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 28, 2023

I brought my 2021 Ford Bronco in for a warning on display. Mike duff was the service writer who helped me and was able to get it diagnose quickly. He informed me that the part was on back order but m More

by Robertfisher58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Mar 05, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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