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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
707 Reviews

707 Reviews of AutoNation Ford Valencia - Service Center

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April 17, 2023

Greg communicated extremely well, and the repair time was very quick. My only complaint is that the labor costs are significantly higher than I expected in relation to the cost of the parts. However, they d More

by Charles J Lungren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

April 15, 2023

I had a recall-related repair. The dealer had the part and took care of it in less tham half a day. More

by AdmNaismith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 13, 2023

Professional, courteous, and gets the job done . I always feel welcome and treated well. Won’t let anyone other them to do maintenance on my F150 More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Apr 13, 2023 -

Terry responded

Kudos folks

Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi Terry, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

Super helpful with scheduling and keeping me informed me my vehicle owl be ready. Made it effortless. More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi Megan, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

This is our second Ford Edge and most of our service has been at the dealership. The service team is helpful and very on time! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

I have had previous issues with some of the service department techs but working with Sam was a complete 180. He was responsive, and took care of what I needed right away. Was very happy with the servi More

by jeffreygregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2023

Have been going to this dealership for purchase and repairs and have never been disappointed. More

by Kathy L Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with all in Service
Apr 08, 2023 -

AutoNation Ford Valencia responded

Hi Kathy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Autonation Ford Valencia as always provides excellent service taking care of my 2017 Ford Fusion, I never have a worry when I drop my car off for service, my Service Writer Sam keeps me informed. They ar More

by Traceybgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Apr 21, 2023 -

AutoNation Ford Valencia responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 03, 2023

Morgan was awesome! Delivered my car 3 days early and the amount was under the original quote! LOVE IT! More

by cort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 07, 2023 -

AutoNation Ford Valencia responded

Hi Cort, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

They were fast and professional , work was done in a day and my truck runs great ! Thank you Best Pat More

by pcgrip13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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