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AutoNation Ford Valencia

Valencia, CA

4.6
1,192 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,192 reviews

April 25, 2017

Horrible Service Department They do not care about customers at all. They charge more than quoted. Shameful business practice. Avoid like the plague. Any other dealer would be be More

by Daniel M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Hawking, Greg Speer
January 20, 2017

Broken Sunroof with zero timeframe to repair, under warranty The sunroof is broken on my f150, still under warranty though. Irene at service said it was an expensive repair but has no idea when parts will come i More

by Jumpydonkey66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Irene (service dept)
October 02, 2016

Service Dropped truck off Saturday morning for maintenance service, received no call it was ready and they performed unnecessary, uncovered and unauthorized r More

by amy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irene and Service Manager
August 17, 2016

VALENCIA FORD - WHERE IS MY REGISTRATION?? Bought CPO car on May 15, 2016 and have received nothing. DMV record shows it's still owned by previous owner. The 90-day temporary registration has More

by LisaMarie
Recommend Dealer
No
Employees Worked With
Roy Witmer, Mirza Baig
May 25, 2016

Service overbooks times Bought used Ford Edge from Chevy dealer in the valley. Safety recall for fuel tank was not performed before I bought it. Took to my local Ford dealers More

by victoria jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Female in service dept
October 21, 2015

An absolute nightmare I could go on for a long review but here is the most important information the consumer needs to know: I bought a used 2014 Ford SUV from them that w More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance (GM), Ty (finance)
October 15, 2015

Please don't do business with them!!! This is my story... found the car I wanted online using the ford website. Drove 2 hours to get there. Tested the 2014 Explorer, and bought it. Purchas More

by JC Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Jaramillo (sales), Tyrone Woods (Finance)
July 23, 2015

Great before sale, won't answer calls afterwards The sales and financing team at Autonation Ford Valencia were very pleasant and helpful when my wife and I purchased a 2013 Ford Escape for her. We t More

by P.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyrone Woods
October 02, 2014

Worst Car buying experience EVER! This was the worst car buying experience I’ve ever had!!!! I would not recommend this dealership to my worst enemy. From the Internet sales rep Steve More

by qdjudie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ty Woods and Steven Lewis
March 25, 2013

Purchased a new Ford Fiesta S Hatchback which is my second purchase of a new vehicle in 2 yrs from this dealership. Spoke with Dennis Hawking and told him the make, model.color and options I wanted on More

by Paul A Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hawkik
Mar 28, 2013 -

AutoNation Ford Valencia responded

Paul, thanks so much for your review. We're happy to hear you've been well taken care of by Dennis and the rest of our team, and we hope you're loving your new Fiesta S Hatchback. Please let us know if there's anything else we can do for you. See you on the road!

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