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AutoNation Ford Valencia

Valencia, CA

4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

September 22, 2021

Mike Duff was great. Kept us informed about our car and let us know what was going on. Always great having Mike take care of us. More

by Suehen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

Everything went fine, . What could be easier. dropped off my vehicle at the scheduled time they gave me a ride home and the car was ready at the time they said More

by Rpsic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

I love this place. Easy check in and pick up. Very accommodating and honest. Mike Mance is the best. More

by D. Aldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mance - Service Dept
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

Mike whom works in the service department makes it so easy for me to have my car dropped off n always calls or sends me a text as soon as it’s ready. Great service in communicating n service repairs. I l More

by Angie Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike n the service department
Sep 26, 2021 -

AutoNation Ford Valencia responded

Hi Angie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 17, 2021

I've been using AutoNation Ford Valencia for service and repairs for 4 1/2 years now. Gregg Speer is my service advisor and always handles my appointments professionally and with great communication. I lo More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 24, 2021 -

AutoNation Ford Valencia responded

Hi Christine, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 17, 2021

Great no nonsense approach to car sales!All aspects of Great no nonsense approach to car sales! All aspects of my experience were very professional. More

by gdr12
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Castanon, Grant Tomlinson
Sep 24, 2021 -

AutoNation Ford Valencia responded

Hi. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Thank you so much again for your feedback! We hope you have a great day!

September 16, 2021

The service was great, excellent sales team, Trucks were ready for pickup and clean. I would definitely return for my next fleet purchase. More

by miguel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Henderson, Amin Khouja
Sep 24, 2021 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2021

Excellent service I’m happy very courteous staff.I’m going to come back for sure. More

by rodolfomoreno54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Sep 14, 2021 -

rodolfomoreno54 responded

Super excellent service , I'm going to come back.

Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

The salespeople (Angie and James) were attentive and helpful. The SM, Cole was extreme unprofessional and rude. I was lied to and sold a car that needs expensive repairs. More

by GTHCB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cole Bernard
Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. Please call our General Manager at (661) 382-4700 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 14, 2021

Had great customer service, were very informative and didn’t try to sell me on any unnecessary services. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Sevilla
Sep 16, 2021 -

AutoNation Ford Valencia responded

Hi Bobby, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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