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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

December 04, 2021

Service workers were very helpful and nice but it took the dealer way too long to fix my car. Car was there for a month over a transmission problem. More

by Jgonzalez
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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Dec 08, 2021 -

AutoNation Ford Valencia responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

December 03, 2021

It was a great experience! I will definitely recommend you to my family and friends… More

by kater2u01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
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Dec 06, 2021 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

3rd time taking my car for service here and always treated very well, in spite of being super-busy. Michael was my service advisor this time and was really polite and knowledgeable. Fantastic quick se More

by hmonterrosa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Owen
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Dec 06, 2021 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 03, 2021

The service team is second to none! Sam my service writer was absolutely exceptional. Kept me up to date on a very big repair for my 2016 Focus RS every step of the way and got the correct repairs done. A co More

by Robertcr125r1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
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Dec 07, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

December 02, 2021

Greg is always polite and upfront about what is required on my vehicle. He always notifies me with any additional problems More

by mwmorey56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
Dec 06, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2021

My sales rep. was really good and helpful and helped me get out of my other car into one that I enjoy driving. More

by merle.ness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
edwin acevedo, Cody Coffey
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Dec 06, 2021 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

December 01, 2021

I have bought my vehicles from this dealership because they have provided excellent service and have worked with me to get the best deals. More

by mexias7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
Dec 06, 2021 -

AutoNation Ford Valencia responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2021

Service rep (Mike Duff) is knowledgeable and professional. Great service and quick! Car is always ready when promised,. More

by mhhenders1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Report | Print
Dec 06, 2021 -

AutoNation Ford Valencia responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2021

They get you in and out not there all day. Very nice and knowledgeable pertaining the job. More

by poteenie58@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mr. white
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Dec 04, 2021 -

AutoNation Ford Valencia responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

Service check in was easy and performed quickly! Great team to work with in the service department! More

by Mattlwyckoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in Service was 5 star!
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Dec 03, 2021 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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