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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,192 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,192 reviews

October 16, 2023

Sam in Service and Baig in Sales make this a great place to go for Ford produtcs in the SCV More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 19, 2023 -

AutoNation Ford Valencia responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Getting better in the service side. They are finally getting more people staffed and getting jobs done quickly More

by Sgroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Speers
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Oct 17, 2023 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

They have been my go-to for the last 23 years. They take excellent care of my car's needs More

by SandiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer my regular service manager
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Oct 16, 2023 -

AutoNation Ford Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 09, 2023

Fantastic service at this dealership. Sam was excellent and kept us informed every step of the way. Thanks Sam! More

by Gmj4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Oct 11, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Good service and people are very nice and they explain me any questions that i have about my car thank you.. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric .
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Oct 08, 2023 -

AutoNation Ford Valencia responded

Hi Adriana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Greg in the service department has consistently delivered exceptional service. I have a '94 F250 7.3L IDI diesel that I bought new. He's been totally candid about what they can and can't do for me -- all of More

by Vintage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spear
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Oct 10, 2023 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2023

Very responsive and friendly. The entire staff was indeed very communicative though the whole buying process. More

by Razmig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Baig
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Oct 06, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Veronica Archer was excellent at the desk. Waited four days for them to look at it which was not good. They should only give appointments if they know they can work on your vehicle right away. More

by DaveinSantaClarita
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica Archer
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Oct 06, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 02, 2023

The service dept. Morgan is amazing, she’s always giving me updates when my vehicle is in the shop. More

by rangie3280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2023

Pretty good the only problem is that they did some minor scratches to my car but they are going to fix them. More

by luiszuniga1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
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Oct 02, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

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