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AutoNation Ford Valencia
Valencia, CA
1,186 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,186 reviews
October 04, 2023
Veronica Archer was excellent at the desk. Waited four days for them to look at it which was not good. They should only give appointments if they know they can work on your vehicle right away. Waited four days for them to look at it which was not good. They should only give appointments if they know they can work on your vehicle right away. Calls I made to check on status were not returned. They found a shifting problem but I couldn’t leave the car any longer - after four days - so I hope it does not recur.; it was not fixed. Overall, OK, I guess, but only because Veronica was helpful and the people were friendly. Such s-l-o-w service. More
by DaveinSantaClarita
Employees Worked With
Veronica Archer
September 30, 2023
Horrible. I won’t be returning or sending customers your way. Service department (Laura) is horrible, after my vehicle got ruined on your lot after having the I won’t be returning or sending customers your way. Service department (Laura) is horrible, after my vehicle got ruined on your lot after having the AC Blend door fixed. Then the auto body shop “tried fixing it just for it to go back. It was a 3 week ordeal. Austin Sales Manager is horrible, had to have an employee call him on his cell phone after he went into hiding not wanting to deal with the situation. Instead of making things right with my vehicle Austins answer was “just give it back to us” then i had to get the GM Cole. After now demanding to Austin i would like to speak with Cold since Austin did not want to get any resolved besides turn in the vehicle. Once Cole was present things were getting better. Overall experience, very unsatisfied and won’t be returning. Paul S, and other Paul were GREAT! They should be in for a promotion or highly recommended for the next promotion. More
by belt222
Employees Worked With
Paul S, Paul, Jason, Laura, Austin, Cole
