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AutoNation Ford Valencia

Valencia, CA

4.6
1,186 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,186 reviews

October 24, 2023

This is my local dealer, so it’s geographically convenient. I’ve had my truck in a couple times for very different reasons, one a hard to find electrical problem and then Ford recalls. Customer ser More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronika
Oct 27, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 382-4700 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 23, 2023

Great service, fast delivery and great customer support from all the crew Lance, Zack, John More

by jjjr98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Zack John
Oct 25, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Well it was a very pleasant experience the service writer was very nice and treated me well and the work was completed in a timely manner all in all very nice experience thanks again👍 More

by bkforaker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not sure but she was super nice and very helpful
Oct 19, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

I had a battery issue with my 2020 Ford Fusion Hybrid. I set up an appointment for the afternoon and had the vehicle towed to the dealership. My service advisor, Veronika, was very nice and explained t More

by Paul Nolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Oct 19, 2023 -

AutoNation Ford Valencia responded

Hi Paul, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

Sam in Service and Baig in Sales make this a great place to go for Ford produtcs in the SCV More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 19, 2023 -

AutoNation Ford Valencia responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Getting better in the service side. They are finally getting more people staffed and getting jobs done quickly More

by Sgroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Speers
Oct 17, 2023 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

They have been my go-to for the last 23 years. They take excellent care of my car's needs More

by SandiB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer my regular service manager
Oct 16, 2023 -

AutoNation Ford Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 09, 2023

Fantastic service at this dealership. Sam was excellent and kept us informed every step of the way. Thanks Sam! More

by Gmj4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Oct 11, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Good service and people are very nice and they explain me any questions that i have about my car thank you.. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric .
Oct 08, 2023 -

AutoNation Ford Valencia responded

Hi Adriana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Greg in the service department has consistently delivered exceptional service. I have a '94 F250 7.3L IDI diesel that I bought new. He's been totally candid about what they can and can't do for me -- all of More

by Vintage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spear
Oct 10, 2023 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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