AutoNation Ford Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is my local dealer, so it’s geographically convenient. I’ve had my truck in a couple times for very different reasons, one a hard to find electrical problem and then Ford recalls. Customer ser convenient. I’ve had my truck in a couple times for very different reasons, one a hard to find electrical problem and then Ford recalls. Customer service has been ok, better the first time than second. First time took nearly a month to get my truck back (for the tricky electrical issue). Was also wrongly diagnosed twice before they figured it out. Second time for recalls, attention to detail is frustrating. I’m assuming the work was done well, but some panels not fully snapped back into place and personal effects left in the truck were lost. So, that’s a bit frustrating. More
Well it was a very pleasant experience the service writer was very nice and treated me well and the work was completed in a timely manner all in all very nice experience thanks again👍 was very nice and treated me well and the work was completed in a timely manner all in all very nice experience thanks again👍 More
I had a battery issue with my 2020 Ford Fusion Hybrid. I set up an appointment for the afternoon and had the vehicle towed to the dealership. My service advisor, Veronika, was very nice and explained t I set up an appointment for the afternoon and had the vehicle towed to the dealership. My service advisor, Veronika, was very nice and explained the process completely. My only complaint is that it took until the next day for the service tech to get to the vehicle and determine that it needed a new battery. Once the problem was diagnosed, it only took an hour to fix. More
Greg in the service department has consistently delivered exceptional service. I have a '94 F250 7.3L IDI diesel that I bought new. He's been totally candid about what they can and can't do for me -- all of exceptional service. I have a '94 F250 7.3L IDI diesel that I bought new. He's been totally candid about what they can and can't do for me -- all of his diesel mechanics have been born after my truck was built. But for everything other than engine work, this service dept. has been honest and reliable. More