AutoNation Ford Valencia

Dealership, Michael Duff, treated me professionally and quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would b quickly. They told me what needed to be done, what it would cost (if no additional problems were found), and an estimated time of when my car would be ready. More

Very nice experience. Knowledgeable staff that was professional and made the process of buying a car very easy Knowledgeable staff that was professional and made the process of buying a car very easy More

Great service at Valencia! Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2 Team is very friendly. Sometimes is very difficult reach the service team, no one answer the phone, I’ve to wait until they call me back. I have a 2021 F150 and the battery die twice, all power is drained, I think have some issue in the system, but they mentioned is a battery defective and is replaced (2 times?). More

The service department is impossible to get a hold of. I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call I took my car in on a Saturday morning for service and was told I’d get my car back the same day. Well, they never called me and when I tried to call to get a status update, no one would pick up. Long story short, I ended up being without my car for the rest of the weekend! I do not recommend this place. I’d rather drive to the Valley for service than come back here. More

Service runs on time and supplies good information about car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went s car repairs. Morgan was amazing! I enjoyed working with her. Only negative comment is that the car was supposed to be washed. It was not. I went straight to the carwash after leaving. More

Work was performed on time and vehicle returned as promised. Service was excellent and prompt promised. Service was excellent and prompt More

Last service performed was handled by Morgan. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. I am learning to trust the dealership after a couple bad visits and she ensured my vehicle was completed without any incidents. More

They were a little backed up but seem to have got the job done OK. Most associates are polite done OK. Most associates are polite More

Outstanding customer service. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. Welcome center (lounge) area receptionist was very friendly and helpful. Went it for a oil change and was very satisfied. More

fantastic, super helpful, I got serviced by Javier and the very first time I took my car he did everything possible to keep me updated on my car. He is also very convenient, he makes sure what he has avai the very first time I took my car he did everything possible to keep me updated on my car. He is also very convenient, he makes sure what he has available works for you. And he makes sure everything gets done. Took my car in at 10:30 over the weekend and was done by 12. 10 out of 10 recommended Javier for service. More