AutoNation Ford Valencia

I got a car at highest price with dead transmission and they refused the warranty that I have saying that they trust their technicians and when I went to pick up the car after 4 days they behave very unpro they refused the warranty that I have saying that they trust their technicians and when I went to pick up the car after 4 days they behave very unprofessional and gave me the key to look where my car is.... More

The process and lengthy wait to get my Ford Bronco was not an easy one. Many times I considered cancelling my order but was encouraged to give Ford time to iron out the bugs so that I could receive the t not an easy one. Many times I considered cancelling my order but was encouraged to give Ford time to iron out the bugs so that I could receive the truck I had ordered. The process was made easier by the General Manager, Polo Lopez, who did his best to keep me up to date on the status of my order. He also personally helped me with the options I wanted to consider adding to the Build Sheet for my Bronco. The personal attention and follow through was excellent from start to finish. I highly recommend this dealership for any and all of your Ford product needs. More

Service writer, Sam White, was extremely helpful and accomodating. He was able to fix our company van/bus in a very short period of time. Thank you Sam! accomodating. He was able to fix our company van/bus in a very short period of time. Thank you Sam! More

Since I started dealing with Sam as my service manager I have been very pleased. Absolutely no complaints he is very thorough. have been very pleased. Absolutely no complaints he is very thorough. More

Zac was really great and efficient getting my purchase paperwork ready. I was able to get all done in less than one hour. It was great because I was between appointments. The finance manager was also quie paperwork ready. I was able to get all done in less than one hour. It was great because I was between appointments. The finance manager was also quiet friendly and both made this a very positive experience. Would highly recommend this dealer. More

The girl that helped me was wonderful and very helpful. She explained everything to me. Exceptional service experience. She explained everything to me. Exceptional service experience. More

Brought vehicle in for routine maintenance and Sam the service advisor provided exceptional polite, professional, and knowledgeable customer service. service advisor provided exceptional polite, professional, and knowledgeable customer service. More

I appreciate the level of professionalism, expertise and courtesy that the team at AutoNation Ford of Valencia exhibited. I would like to take the opportunity to extend my special thanks to Mr. Polo Lopez courtesy that the team at AutoNation Ford of Valencia exhibited. I would like to take the opportunity to extend my special thanks to Mr. Polo Lopez and his team Mr. Brian Ayala and Mr. Jose Ramirez. This team of professionals led by Mr. Lopez made the process of ordering my Maverick all the way through receiving it seamless and a very positive experience. Interacting with Mr. Lopez was always positive and I truly appreciated his and his team's prompt followups and for providing me with timely updates through the stages of production to delivery of the vehicle. Thank you Guys for being so efficient, competent and skillful!! More

Auto Service Rep Greg Speer, was very helpful & knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Gr knowledgeable with the required repairs our vehicle needed. Fast reliable service. We got our vehicle back in a shorter time, car was very clean. Great service. Thank you More

Always attentive service and on time. Great customer experience with Sam as always. I would always recommend this dealership. Great customer experience with Sam as always. I would always recommend this dealership. More