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AutoNation Ford Valencia

Valencia, CA

4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

September 17, 2022

Well run service department. Good customer service. Finished as promised. and was provided a rental car. More

by cac0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Sep 21, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your kind words and this wonderful review! Feel free to stop by if you ever need any more help.

September 16, 2022

I was assisted by Greg in service. It was a pleasure to work with him, especially at 8:30am when I dropped off my car. The service took about half the time I expected, and the shuttle More

by A. Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

I had an electrical issue looked at at this dealership’s service center. Drop off was timely, communication about the repair was up to my expectations. Only reason why I didn’t give 5 stars was because it t More

by C-Max user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan and countless ones behind the scene.
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2022

Valencia Ford Services Dept is Awesome! You can always count on them getting your service done quickly and the service Team great! More

by Aleah kain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi Aleah, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

Had to get service and repair . Thank you Samuel , Great customer service from beginning to end / 5⭐️🙏🙏. Highly recommend !! More

by yyork69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel white
Sep 20, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 15, 2022

2015 explorer oil pressure switch replaced. Factory recall fixed. Service manager was very helpful and courteous. 100% satisfied More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 15, 2022

Very polite people. Knowledge in giving service advice. Appointments are on time. Prices are reasonable. More

by dsmoorhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

Monica (Service Rep) was very nice, responsive and kept me informed on the repairs and price. She lowered the price (labor cost) nearly $100. They kept the car for an extra day because it appeared there More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Service was quick for me because I just needed an oil change. I wanted to do other work but because of their lack of service techs, I was unable to get what I wanted done plus they charge way too much f More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 15, 2022

Has always been helpful, fair and honest. Never tried to pressure me into unnecessary repairs. More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg, Morgan
Sep 19, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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