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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

November 03, 2022

Great customer service, friendly staff,they have convenient shuttle service , they treat you like family More

by phoenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika
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Nov 11, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

The shuttle service made it really easy and convenient to service my vehicle while I was working. No complaints! More

by johnny_serrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

The service was prompt and excellent. The service manager explained the work to be performed and also let me know if some recalls to the vehicle that were needed, More

by vcorona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan, Lisa Parasrami
Report | Print
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 31, 2022

Great service, kept me in the loop, had the car the car done earlier than expected and we’re upfront about any possible costs. More

by jmackey55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Lisa Parasrami
Report | Print
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

Friendly and knowledgeable staff. Work done as promised and in a timely manner. Great place for service. More

by Lharward58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2022

Ford Valencia service dept is friendly and quick and efficient. They give you honest feedback on your vehicle. More

by tesco1051
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Veronika in service dept
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Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi Tesco, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

1-Star Truck was not returned washed and was dirty Has gone down hill compared to other visits More

by fordF-150SJW
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Report | Print
Nov 05, 2022 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

October 28, 2022

Went in for service and everything was fine, only complaint was long wait to retrieve my vehicle once I paid the cashier. Had to go back in and have them call for my car a second time. More

by Teamnapasc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch any names
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Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

October 28, 2022

I can’t express how much I appreciate Jason’s help. He went above and beyond to get me the car I wanted! Everyone was so kind and helpful there and it was very refreshing after experiencing some of the More

by karleehartmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Price, Manual C, Elias Lux, Lisa Parasrami
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Nov 07, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Got in early, ride to work, 3 hours later oil change was complete got picked up from work & got my car. More

by rcorbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 03, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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