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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,192 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,192 reviews

November 18, 2022

Professional polite and east going Doing all they can to get you through While car getting done Great job Sam Thank to all involved More

by Dodger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 22, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Disappointed with lack of communication on repair status. Calls not timely answered. I am disappointed. More

by Delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg, service department in general
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello Delia, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 382-4700 to discuss what we can do to help.

November 17, 2022

They are clean and very friendly. They usually have your car done earlier then when they tell you it would be done More

by Hugbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

Provided great service and was very quick. My car was done much sooner than I thought it would be. More

by 04wheelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

November 16, 2022

I've been a customer of this dealership for over 30 years and have had the same service writer for most of that time. Greg acts like the co-owner of my cars and gives my service needs his personal touch. Not More

by shockingblue7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

When you visit a dealership for maintenance, you're always worrying if you are doing the right thing. Rest assured, the team at Ford AutoNation have integrity and explain everything. To me, it doesn't More

by Bjavie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Nov 18, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I have no complaints whatsoever. That were helpful from purchase (showing many options), to warranty options (super friendly person here), to setting up the numerous features by the More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Son or nephew of a salesperson- very helpful, Sam-service, Victoria-phone.
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Nov 18, 2022 -

AutoNation Ford Valencia responded

Hi Pat, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2022

Shopping experience was good , our sell rep Brian was very friendly and took his time answer all our questions. More

by Jdmz68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brain,
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Nov 18, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

I've been here a couple times, was always satisfied with their service. The staff has always been friendly & efficient, not like the old days of dealerships always trying to upsell you. Would recommend this More

by fuj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speers
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello Fuj, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2022

Outstanding friendly service, thank you Sam! Was a delay in getting the part due to supply issue, once part came in vehicle was repaired promptly. Will definitely recommend getting your vehicle More

by tkjkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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