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AutoNation Ford Valencia
Valencia, CA
1,202 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,202 reviews
April 04, 2023
I had a fantastic and speedy experience. It was unmatched by another dealership. The dealership respected what I wanted and gave me just that. No pushy sales tactics. A pleasure to work It was unmatched by another dealership. The dealership respected what I wanted and gave me just that. No pushy sales tactics. A pleasure to work with. Thank you for a wonderful buying experience. More
by Domino
Employees Worked With
Paul Monticone
April 04, 2023
Let me start by saying Angie and the sales team we're awesome. I came in to check out a Ford Bronco Sport and made an appointment before hand to ensure the vehicle I wanted would be available. Angie had awesome. I came in to check out a Ford Bronco Sport and made an appointment before hand to ensure the vehicle I wanted would be available. Angie had a few options ready when I got there and let me test drive. I returned a few days later to purchase the car and sadly it was sold, but Angie went above and beyond to find another Bronco Sport in the area that same day and brought it to the dealership for me to check out. I purchased the car and cannot be any happier, it's exactly what I wanted and she met me at the price point I felt comfortable spending. The whole process was seamless, although the finance guy was a little pushy (that seems to be how they are everywhere), it wasn't a huge issue but I wanted to be transparent about it. Overall it was a great experience and I LOVE my new car! Thanks Angie and the Ford team. More
by Nat
Employees Worked With
Angie, Chris, Eli
April 03, 2023
I felt completely scammed. My sales person Angie was great and I don’t think it was her fault. I went in to only test drive they car bc I wanted to go through my credit union. My sales person Angie was great and I don’t think it was her fault. I went in to only test drive they car bc I wanted to go through my credit union. I was informed my credit union specifically does not offer loans for cars with over 100k miles: I was also told I could add a additional warranty at anytime but in finance had to make a decision on the spot. I was never told the final amount, just the additional monthly. I told them do not run my credit more than once and it was ran 6 times which they seemed to have used the lowest score that came back to bump up my interest rate. I was there for 4 hours and needed to get home. I knew I had 5 days to return the car so got home and did my homework. I read over the contract and was in shock by how much everything was additionally. The next morning I contacted my credit union and sure enough was able to get my loan through them for half the interest rate and half the warranty amount for great coverage. I saved over 2k by doing my homework regardless of what I was told multiple times asking specific questions at the dealership. The financial persons name I dealt with was Elias but I’m sure they all are trained to lie to make sales. I was going to return the car if they didn’t made this right. They made me drive back to the dealership over a hr away twice, once to sign new contract to and again to drop them off a check from bank. I stated how I felt and and the response from the sales manager was I’m sorry you had a bad experience and some ppl don’t mind paying the extra. Like WOW! I Asked them to at least fill up my tank after all this driving which thankfully they did. I felt that they were trying to get me to drive the 200 miles or whatever it was so I wouldn’t be able to return the car if I decided to. Even the credit union advised me not to deal with that dealership again and I had good experiences with other auto nations. It’s very disappointing. Im a 33 yr old single female, fighting breast cancer trying to buy a used car to get through medical appointments daily and needed a reliable car. I hope others have better experiences and I had there. More
by vvanacor
Employees Worked With
Angie and Elias. Can’t remember the managers name
April 03, 2023
Angelica was extremely nice and professional. She answered our questions quickly and was very informative. We had a very smooth car buying experience. Very happy that she was able to get us my tr She answered our questions quickly and was very informative. We had a very smooth car buying experience. Very happy that she was able to get us my truck a day earlier than expected. More
by Christineruiz013
Employees Worked With
Angelica
March 24, 2023
My adviser, Greg is always courteous, and professional. He remembers me and treats me well. Previous advisers at this dealership were not nearly as good! He remembers me and treats me well. Previous advisers at this dealership were not nearly as good! More
by sdwatanabe
Employees Worked With
Greg
March 20, 2023
I had the pleasure of working with Mirza Baig. He was very helpful from the very beginning and very knowledgeable. Willing to help us get the car we wanted. He was very helpful from the very beginning and very knowledgeable. Willing to help us get the car we wanted. More
by Marcela Gallo
Employees Worked With
Mirza Baig
