Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,202 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
Contact Dealership
View Awards

23920 Creekside Road

Valencia, CA

91355

Directions

By Type

Showing 1,202 reviews

April 24, 2023

Great communication , organized and super reliable. Thank you Samuel for Great care of all Ford service . More

by yyork69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Apr 27, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2023

Horrible beyond horrible total disregard for my repairs on my vehicle I’m beyond disappointed and disgusted!! More

by floriappel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Speer
Report | Print
Apr 25, 2023 -

AutoNation Ford Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

Apr 29, 2023 -

floriappel responded

Tell the GM of auto nation to call me 8182377010 I called there no one can transfer me to GM I bet GM never calls me it’s beyond mismanaged there !!!

April 21, 2023

From the initial call to set up an appointment to checking out with the cashier, five stars! Thank you- it’s always a pleasure bringing my truck here for routine maintenance. More

by Pookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

Absolutely nothing but the best. Great customer service and communication with there clients and service personnel. I been coming to Ford Valencia for years and I get the same servic More

by Chris Contreras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(Amin) sure a great guy and great personality. Help me through the whole process on purchasing my new vehicle. Thank you for everything you’ve done .
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

i had a great experience at autonation ford. my service advisor Eric was very informative and helpful. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hello Hector, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 18, 2023

We’re willing to keep looking until the issue was found and then kept me updated while it was being fixed. More

by Xcromoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Report | Print
April 18, 2023

Morgan buteyn is amazing. She took great care in keeping me updated and communicated every detail about my service. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan buteyn
Report | Print
Apr 22, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Gregg was great for service got me in and out quickly, only downside was its an older dealership and it shows. More

by jb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

I like the way that I have always been served at the dealer, they are kind and friendly. I also like the way they try to accommodate my needs. More

by Yuana Farias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hi Yuana, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Greg communicated extremely well, and the repair time was very quick. My only complaint is that the labor costs are significantly higher than I expected in relation to the cost of the parts. However, they d More

by Charles J Lungren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Apr 24, 2023 -

AutoNation Ford Valencia responded

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

1
...
18
19
20
...
121