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AutoNation Ford Valencia

Valencia, CA

4.5
1,202 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,202 reviews

May 11, 2023

Excellent service ! Service Advisor Mike Duff is the best ! The car was ready sooner than expected. More

by wendy834gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
May 14, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 09, 2023

Veronika checked my car in quickly and later notified my that my car was being serviced still under warranty (5-year old car, so I was pleasantly surprised). Picked up the car and now it drives like new. Th More

by jaycrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika Archer
May 12, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Your service dept has become more organized than it ever has been. Been using auto nation ford for 15 yrs and Greg in service has been my advisor all that time and Greg is 80 of the reason I continue to us More

by Hcasaubon
Recommend Dealer
Yes
Employees Worked With
Greg in service dept.
May 09, 2023 -

AutoNation Ford Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 03, 2023

Greg Speer has been my service representative for over 15 years, while servicing many vehicles at AutoNation Ford. He has made sure I actually "need" the recommended service, and not being a certified mecha More

by bcpccarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
May 08, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2023

Morgan is amazing in the service center. Very communicative and extremely helpful. Amazing experience taking my car to AutoNation ford valencia More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan buteyn
May 07, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Sales team was friendly and helpful. Dealership was nice and we didn’t feel pressured at any time. The car we ordered was ready and it was a quick smooth process. More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance and Elias
May 03, 2023 -

AutoNation Ford Valencia responded

Hi Jake, we appreciate your positive review about your recent experience with us! We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

April 29, 2023

I had made an appointment with with a representative for Ford but when I dropped my vehicle off they couldn’t find it. Thankfully Mike squeezed me in at the time I wanted and returned my vehicle with good t More

by Johnny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
May 03, 2023 -

AutoNation Ford Valencia responded

Hi Johnny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Very good professional job, friendly people pretty good warranty and for big job, - should will be free complimentary care wash , and Ford service should call and inform what is the progress of the job an More

by doktortomasi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Speer.Gregory
May 01, 2023 -

AutoNation Ford Valencia responded

Hello , it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 27, 2023

Always very attentive. Sam White is very informative and pleasant. My truck is always done on time More

by Aytooz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
May 01, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2023

They are great when selling the vehicle but once the vehicle is sold they are done. They stand behind nothing and are ready to nickel and dime you or blame someone else for their discrepancies. They More

by DFarrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Polo, Elias
Apr 28, 2023 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 382-4700 to discuss what we can do to help.

Apr 29, 2023 -

DFarrell responded

That would be great but I already spoke to Polo and he told me he would look into it and has not called me back. It’s been over a week. If they truly wanted to help they would keep in touch and and offer better customer service.

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